Primary Responsibilities: To serve food, drinks, and to accommodate guests' needs in a courteous and timely manner.
Specific Functions and Duties:
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Delivers food and drinks to guests using IHOP’s team delivery system.
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Greet guests, answers question, makes suggestions regarding food, drinks, and service.
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Interacts verbally with all guests creating a friendly and upbeat atmosphere.
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Relays orders to service bar and kitchen via the point-of-sale computerized register system.
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Observes guests and responds to any additional requests.
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Presents guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure.
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Participates in the clearing and resetting of dining room tables.
Qualification Standards:
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Ability to wipe down tabletops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.
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Transports plates, glasses, and baskets to and from dining room, service bar, and the kitchen about 30 times per shift.
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Reading, writing, basic math and verbal communication skills required.
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Mobility required during the entire shift.
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Other duties as needed.
