GLPP Cardiology is seeking an Office Assistant I to join their team! This full-time position will work Monday through Friday, typically from 8:00am to 4:30pm. No holidays, evenings or weekends are required. Occasional travel (5% of the time) may be required to the Fredonia office based on staffing needs. Prior experience working in a medical office is preferred.
Title and starting pay rate of this position may vary based on years of experience.
What Can UPMC Do for You?
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A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
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Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
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Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
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Competitive pay for the work that you do
Responsibilities:
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Verify necessary information and records in the medical record and computerized scheduling system.
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Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
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Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
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Maintain clean, orderly waiting area including beverage area and reading materials.
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Prepare patient charts for upcoming appointments.
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Answer telephone, screens calls, takes messages, and provides information.
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Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
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Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
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Answer questions regarding patient appointments and testing.
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Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
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Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
