Description:
We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Front Desk Receptionist Responsibilities:
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Answer incoming calls on a multi-line telephone system with professionalism and efficiency
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Schedule and confirm patient appointments
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Transfer calls and take accurate messages according to office procedures
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Greet patients and visitors and notify the appropriate team member of their arrival
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Collect and post co-pays and communicate outstanding balances
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Check patients out and follow proper check-out protocols
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Type correspondence as directed
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Scan forms into patient charts
Front Desk Receptionist Required Skills and Abilities:
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Excellent customer service and communication skills
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Ability to maintain professionalism, confidentiality, and diplomacy
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Strong interpersonal skills with the ability to work with diverse individuals
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Detail-oriented with strong follow-up and multitasking capabilities
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Adaptable and flexible in a fast-paced, ever-changing environment
Education and Experience:
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High School Diploma or equivalent required
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Front desk or medical office experience preferred
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Familiarity with electronic medical records (EMR) is a plus
Benefits Available:
Part-time Benefits:
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Vision
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Flexible Spending Accounts
- MetLife Auto/Vehicle & Home Insurance Discounts
Requirements:
We are searching for 2 part time workers, with one position covering 3 evenings per week and every Saturday and the second covering 3 weekdays.
