Job Title: Lock Room Attendant
Reports to: Locker Room Manager
Rate: $15/hr-$16/hr plus tips/gratuities.
Schedule: 12:00PM-8:00PM 5-6 days/week
About Medinah Country Club:
Since 1924, Medinah Country Club has enjoyed a vast and rich history, and an unwavering commitment to excellence. Working at Medinah Country Club isn’t your typical “9-to-5” – it is more like joining a tight-knit community that just happens to operate on one of the most iconic properties in the country. We take our work seriously, but not too seriously. Whether we’re planning a world-class event or sharing a laugh over morning coffee, our team brings energy, creativity, and a sense of humor to everything we do. Our team thrives on collaboration, camaraderie, and a shared passion for providing exceptional customer service for our members and guests. If you’re looking for a place where no two days are the same and the people are as top-notch as the property, you’ve just found it.
Job Summary:
Provides locker room services to members and their guests in a manner that meets and exceeds their expectations.
Job Responsibilities:
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Upon arrival of the member - address him or her by Mr. or "Mrs." and last name.
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Helps with any baggage and opens his/her locker, see if he/she is expecting any guests
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Assists the member in unpacking if necessary
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Offers to shine shoes
- Provides a hand sport towel for golf
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Assists any guest as necessary
- Before the member returns from golf, makes sure a towel and his/her street shoes are shined and put back in their locker
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Picks up his/her golf shoes and takes them to be cleaned in the shoe room and returns to locker as soon as possible
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Helps repack baggage if necessary
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Informs the member of other services available (massage, steam room etc.)
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Offers a cocktail service or makes reservations in the dining room
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Hustles and be available at all times - assists in other areas if the attendant is not present when the member enters
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No requests should be denied
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Carries bags out to valet
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Each attendant is responsible to clean their own area this includes but not limited to (dusting of lockers, inside and out, vacuum carpet etc.)
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Must work well with co-workers and have a pleasing personality
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Hires, schedules, evaluates shoe staff
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Arranges uniform order and distribution for locker room staff
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Orders and inventories all supplies in locker rooms including shoe supplies
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Coordinates special outings with clubhouse and golf professional staff
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Maintains locker room and reports all needed repairs to maintenance staff
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Handles all administrative duties in locker room as to postings, mailing, flyers, etc.
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Arranges locker keys for all locker holders
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Maintains list of occupied and unoccupied lockers
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Keeps locker room clean, shines shoes, makes name tags for lockers, takes messages for members and guests, replenishes all supplies, empties garbage, and provides a safe environment for members, guests and staff
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Assures that coffee is available in both locker rooms at beginning of play
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Any and all other duties as assigned by the Locker Room Manager, Clubhouse Manager, and/or General Manager
Education and Experience:
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High school diploma required.
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Must be able to lift, carry and or move up to 40 pounds.
- Previous experience a plus, but not required.
- Must have a professional, conservative, presence, upbeat extrovert type personality.
- Must be able to lift up to 50+ pounds and stand and walk for long periods of time, approximately 10-12 hours.
- Must be able to speak and write fluent English.
- Individual should have excellent knowledge in locker room supplies and cleaning supplies.
All offers of employment are based upon satisfactory completion of background checks.
