TRIAD MACHINERY IS CURRENTLY SEEKING A QUALIFIED CANDIDATE TO JOIN OUR TEAM AS AN OFFICE ADMINISTRATOR AT OUR SPOKANE, WASHINGTON FACILITY.
About Triad Machinery:
For more than 30 years, Triad Machinery has been a Pacific Northwest leader in forestry, cranes, and construction equipment. From sales to service, parts to administration, our team members are the lifeblood of the Triad Machinery family. We offer competitive pay and extensive benefits for our employees, as well as an engaging, team-focused work experience.
Overview:
Are you interested in a role that involves learning about the heavy equipment business, supporting customers, and working in a team-focused environment? Triad Machinery is hiring an Office Administrator at our Spokane, Washington branch. The Office Administrator reports to the Branch/Service Manager. Whether you are an entry level professional looking to bring your skills and education to the real world, or an experienced admin looking for an exciting opportunity, Triad Machinery is looking for a team member with a strong attention to detail and a desire to learn about the heavy equipment industry.
Objective:
The Office Administrator will assist Triad Machinery’s Spokane Branch/Service Manager in all aspects of sales, office management, and product support, with a focus on administration and customer service.
Key Responsibilities:
Customer Support
- Create and maintain strong administrative relationships with Triad Machinery’s customer base in the Spokane territory
- Analyze customer credit, open customer accounts, and maintain appropriate accounts receivable days sales outstanding (DSO) by making collection calls on a regular and timely basis
- Research billing questions on behalf of customers and respond in a timely and service-oriented manner, coordinating with other company branches where necessary
- Mail monthly statements, noting all past due items
- Maintain updated Tax Exemption Certificates for customers
Wholegoods Coordination
- Coordinate and collect all paperwork related to incoming and outgoing machines and attachments, including store transfers and customer shipments, and use software to maintain machine transaction data
- Maintain all appropriate paperwork for machine and attachment sales, rentals, or demos -Invoice all machine and attachment sales and rentals
- Work with Triad Machinery’s finance partners to ensure complete documentation and timely payment of machine invoices
- Assist Branch/Service Manager with monthly machine and attachment costing
- Assist Branch/Service Manager with reconciliation of ACOS reports
Office Administration
- Assist Parts and Service Manager as appropriate
- Answer incoming phone calls, and mail invoices, when appropriate
- Provide new hires with New Employee Packets upon their start dates
- Review and code Sales Department Expense Reports
- Review and monitor branch vacations
- Monitor Security Systems Codes and Keys for all Spokane employees
- Maintain annual OSHA Report of accidents/injuries
- Keep updated information on Approved Trucking Companies
- Code invoices for Operating Expenses
- Take deposits to the bank as necessary
A good candidate will be very organized, familiar with accounting, excel, word, and good at communicating.
TRIAD MACHINERY offers a generous benefit package. Full time employees (and their families) can elect to take our medical, dental and vision insurance at a cost. Triad’s 401k plan with matching, discretionary profit sharing, life insurance, vacation and sick leave, and 8 paid holidays are available to those that qualify. Salary range for this position is $27.40 to $32.21 per hour. Beginning salary will be dependent upon qualifications and experience.
**Triad Machinery does not accept unsolicited resumes or calls from third-party recruiters or employment agencies**
Triad Machinery is an Equal Opportunity Employer and encourages applications from all qualified candidates. EEO/AA Employer/Vet/Disabled
Job Type: Full-time
Pay: $27.40 - $32.21 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of experience do you have in an administrative or office management role that included invoicing, accounts receivable, billing, or collections?
A. Less than 1 year
B. 1–2 years
C. 3–5 years
D. More than 5 years
- Please describe your experience with accounts receivable, customer collections, and resolving customer billing issues.
- Which business software and Microsoft Office applications have you used regularly? (Select all that apply.)
A. Microsoft Excel
B. Microsoft Word
C. ERP/Business Management System (CDK, SAP, Oracle, etc.)
D. QuickBooks
E. Other (please specify)
- This position requires managing multiple priorities while maintaining a high level of accuracy. Please describe a time when you had to balance several deadlines at once.
- This role requires working closely with customers, managers, accounting, parts, and service departments. Describe your experience working in a fast-paced, team-oriented environment.
- Are you able to work onsite during our regular business hours?
A. Yes
B. No
Ability to Commute:
- Spokane Valley, WA 99027 (Required)
Ability to Relocate:
- Spokane Valley, WA 99027: Relocate before starting work (Preferred)
Work Location: In person
