We’re looking for a dependable and customer-focused Utility Clerk to join our team! This role is perfect for someone who enjoys variety in their day and thrives in a team-oriented environment.
As a Utility Clerk, you’ll support multiple customer service areas throughout the bank, helping provide excellent service to our customers while assisting where needed most.
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Assist in various Customer Service departments and the Call Center as needed
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Process customer transactions, including deposits, payments, and check cashing
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Open new accounts and assist customers with account questions and services
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Help customers with IRA inquiries, ATM card orders, and check orders
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Cross-sell bank products and services based on customer needs
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Provide backup support for the Switchboard Operator and Call Center
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Deliver friendly, professional customer service and assist with resolving inquiries
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Follow bank policies, procedures, and security guidelines
