ABOUT RISING COMMUNITY FUND
Rising Community Fund is an emerging community development financial institution and a key part of Enterprising Tampa Bay’s broader economic mobility strategy. Serving as the organization’s capital-access vehicle, Rising Community Fund expands access to responsible financing for micro and small businesses across the Tampa Bay region. Through microloans, financial education, borrower support, and connections to technical assistance, the Fund helps underserved entrepreneurs, startups, and small business owners strengthen their financial readiness, grow their operations, and move from training and coaching into business financing, business growth, and long-term wealth-building.
POSITION SUMMARY
The Micro-Loan Manager supports Enterprising Tampa Bay's micro-lending and small business capital access work by guiding entrepreneurs through the full lending process, from outreach and application readiness to loan packaging, underwriting support, closing coordination, portfolio monitoring, and borrower follow-up. The role requires strong knowledge of micro-lending, small business financing, financial statement review, and culturally responsive client support. The successful candidate will be bilingual in English and Spanish, highly organized, detail-oriented, and committed to helping entrepreneurs from diverse backgrounds access responsible financing and strengthen their business operations.
KEY RESPONSIBILITIES
- Documentation and readiness: Assist entrepreneurs in gathering and organizing loan application materials, supporting financial statements, business documents, licenses, permits, and other required records.
- Financial review and underwriting: Review budgets, cash flow projections, profit and loss statements, balance sheets, and other financial materials needed to assess loan readiness and repayment capacity.
- Loan packaging and closing: Identify, analyze, package, underwrite, and support the closing of loan applications in accordance with approved policies, procedures, and guidelines; prepare clear loan write-ups and recommendations for review.
- Portfolio management: Track and manage a portfolio of applicants and borrowers using the organization's loan management, CRM, or data systems; monitor repayment, progress, documentation, and borrower needs.
- Partnership development: Build and maintain relationships with financial institutions, business bankers, accountants, attorneys, community-based organizations, funders, and other entrepreneurial support partners.
- Compliance, data, and reporting: Maintain accurate and timely records of client contacts, counseling hours, loan activity, outcomes, funder-required documentation, and internal performance metrics.
- Program support: Represent Enterprising Tampa Bay at community events, professional functions, partner meetings, conferences, and collaborations; support special projects and related initiatives as assigned.
REQUIRED QUALIFICATIONS
- Bachelor's degree in business administration, finance, accounting, economic development, nonprofit management, or a related field; MBA or advanced training in finance, lending, or community development is preferred.
- At least 5 years of experience in micro-lending, commercial banking, loan origination, underwriting, small-business financing, or community development lending, including demonstrated experience working with micro-enterprises, startups, small-business owners, and entrepreneurs from low- to moderate-income, immigrant, multicultural, or multilingual communities.
- Strong ability to review, explain, and develop business financial statements, including budgets, cash flow projections, profit and loss statements, balance sheets, and financial assumptions.
- Bilingual fluency in English and Spanish, including speaking, reading, and writing, is required.
- Strong analytical, organizational, problem-solving, communication, negotiation, and interpersonal skills.
- Exceptional attention to detail, accuracy, confidentiality, and follow-through in managing financial and client documentation.
- Proficiency with Microsoft Office, virtual meeting platforms, database/CRM systems, and loan or portfolio management software.
- Ability to work independently and collaboratively with staff and partners, manage multiple deadlines, communicate complex financial information clearly to diverse audiences, and maintain availability for evenings, weekends, and local travel with reliable transportation.
CORE COMPETENCIES
- Mission alignment and commitment to economic mobility, entrepreneurship, responsible lending, and community development.
- Culturally responsive customer service with the ability to build trust with entrepreneurs from diverse backgrounds.
- Sound judgment in assessing borrower readiness, business viability, risk, and technical assistance needs.
- Resourcefulness in connecting entrepreneurs to capital, training, business services, and partner networks.
SUPERVISORY RESPONSIBILITIES
The Microloan Manager provides supervision, guidance, and support to staff responsible for microloan outreach, applicant assistance, borrower technical assistance, and client follow-up. In this role, the Manager ensures that applicants receive clear information about the microloan process, eligibility requirements, required documentation, repayment responsibilities, and expectations for business follow-through. The Manager also supports team members in identifying borrower’s needs, coordinating appropriate technical assistance, strengthening connections to business coaching, training, market opportunities, and other resources. Additionally, the Manager oversees outreach, presentations, and orientation activities to ensure consistent messaging and strong engagement with entrepreneurs, community members, partner organizations, and referral sources across the Tampa Bay region.
WORK SCHEDULE
This position is expected to work Full-Time, 40 hours per week. The schedule is generally Monday through Friday, with occasional evenings, weekends, outreach events, partner meetings, and local travel required.
APPLICATION REQUIREMENTS
Interested candidates should submit a resume and a brief statement of interest describing their experience in micro-lending, small business financing, underwriting, community development lending, and bilingual client service.
EQUAL OPPORTUNITY STATEMENT
Rising Community Fund and Enterprising Tampa Bay are Equal Opportunity Employers. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- Are you willing to work evenings and weekends?
Education:
Experience:
- Lending: 5 years (Required)
Language:
- English and Spanish (Required)
Willingness to travel:
Work Location: In person
