Red River Property Management (RRPM) currently operates 32 communities with over 3200 manufactured home sites. RRPM has experienced tremendous growth over the last four years, and currently many more properties under contract.
We are seeking a highly motivated and experienced Manufactured Home Community Manager to be responsible for day-to-day operations of assigned manufactured (mobile) home communities. The ideal candidate is a proactive, organized, and customer-focused individual with a proven track record of ensuring the smooth and efficient functioning of the community while fostering a positive and welcoming environment for residents. The Community Manager will handle administrative tasks, resident relations, maintenance coordination, and financial oversight, ensuring compliance with all applicable laws and regulations.
Responsibilities:
Resident Relations:
- Act as the primary point of contact for residents, addressing inquiries, concerns, and complaints promptly and professionally.
- Enforce community rules and regulations, ensuring a safe and harmonious living environment.
- Facilitate resident communication and build a strong sense of community through events and activities.
- Handle resident move-in and move-out processes, including lease agreements and inspections.
- Handle evictions when required, according to local laws and company policy.
Property Management:
- Oversee the maintenance and upkeep of the community, including common areas, roads, and utilities.
- Coordinate and supervise maintenance staff and contractors, ensuring timely and quality repairs.
- Conduct regular property inspections to identify and address maintenance needs.
- Manage landscaping, snow removal, and other seasonal maintenance tasks.
- Maintain accurate records of maintenance activities and property conditions.
Financial Management:
- Collect rent and other fees, ensuring accurate and timely processing.
- Manage the community budget, controlling expenses and maximizing revenue.
- Prepare and submit financial reports, including income statements and expense reports.
- Maintain accurate financial records and ensure compliance with accounting procedures.
- Process invoices and pay bills.
Administrative Tasks:
- Maintain accurate resident records, including lease agreements, contact information, and payment history.
- Handle correspondence, including emails, letters, and phone calls.
- Prepare and distribute community notices and newsletters.
- Ensure compliance with all applicable local, state, and federal laws and regulations.
- Maintain and organize all community records.
Safety and Compliance:
- Ensure the community adheres to all safety standards and regulations.
- Implement and enforce emergency procedures.
- Maintain knowledge of local and state laws regarding manufactured home communities and landlord tenant law.
- Handle all required permitting.
Qualifications:
- Proven experience in property management, preferably in a manufactured home community or similar environment.
- Strong interpersonal and communication skills.
- Excellent organizational and time-management skills.
- Proficiency in basic computer applications, including Microsoft Office Suite.
- Knowledge of property maintenance and repair.
- Ability to handle conflict resolution and problem-solving.
- Familiarity with financial management and budgeting.
- Knowledge of local and state landlord-tenant laws.
- High School Diploma or equivalent required, further education in property management or related fields preferred.
- Valid driver's license.
Preferred Skills:
- Experience with Rent Manager property management software.
- Bilingual in English and Spanish
- Onsite housing provided if desired
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Kansas City, KS 66102 (Required)
Ability to Relocate:
- Kansas City, KS 66102: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Kansas City, KS 66102
