Human Resources Specialist
M Culinary Concepts is seeking a passionate and experienced Human Resources Specialist to join our dynamic team. As an award-winning catering company based in Phoenix, AZ, we believe our people are the foundation of our success.
About the Role
The HR Specialist supports M Culinary Concepts' people-first culture by creating an engaging, positive, and consistent employee experience through onboarding, training, employee engagement, and day-to-day HR support. This role serves as a trusted resource for employees and leaders across multiple business locations, including Nibblers, while also providing HR support at company events throughout the year. The HR Specialist is a dynamic, solutions-oriented professional who takes initiative, adapts quickly to changing priorities, and proactively identifies opportunities to improve processes and enhance the employee experience. Working collaboratively with the HR team, this position drives onboarding and training initiatives, supports employee engagement programs, maintains accurate HR records, ensures compliance with employment policies and practices, and contributes to the continuous growth and success of both our team members and the organization.
Key Responsibilities
HR Administration:
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Serve as the initial point of contact for HR-related inquiries from employees, providing timely and accurate information or directing inquiries to the appropriate resource.
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Maintain HR files, both paper and digital, and records in compliance with company policies and legal requirements.
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Conduct regular audits of UKG Ready to ensure accuracy and compliance, all UKG Ready data entry, and process all employment status changes (terms, status changes, promotions etc).
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Perform HR functions including management of the general HR email inbox, new hire state reporting, and verification of employment requests.
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Complete and verify I-9s with proper documentation and maintain I-9 compliance through regular audits.
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Create, maintain, and update standard operating procedures (SOPs) as needed to ensure clarity and consistency in HR practices.
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Manage UKG Wallet, ensuring proper setup, functionality, and employee communication.
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Review labor data for all full-time team members to ensure overtime is managed appropriately.
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Conduct HR job audits monthly to ensure accuracy of job titles, codes, and related data in UKG Ready.
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Assist with other HR functions and projects as needed to ensure team and company objectives are met.
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Must be able to travel between company locations regularly as business needs require.
Onboarding & Engagement:
- Coordinate and facilitate the onboarding process for all new hires, including conducting orientations, collecting required paperwork, and ensuring a smooth transition into the company.
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Act as a point of contact for new hires, providing guidance and support throughout the onboarding process.
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Develop schedules for new hires to provide a structured 90-day plan that fosters confidence, support, and engagement.
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Create and maintain onboarding materials, including welcome packets, training resources, and employee handbooks.
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Coordinate the distribution of welcome, promotion, and anniversary gifts to team members, ensuring a positive and inclusive experience.
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Manage and lead the M App internal program.
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Support HR team members with scheduling interviews, job offers, and onboarding as needed.
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Assist with HR projects and initiatives to enhance overall employee experience.
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Provide on-site support at special events, including employee check-in and engagement activities.
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Manage swag purchasing and inventory to ensure consistent branding and employee recognition efforts.
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Manage CEO Lunch rollouts and other engagement-related initiatives.
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Develop and implement employee engagement programs to foster a positive and inclusive workplace culture.
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Seasonal Fire Camp support with onboarding and management
Training & Development:
- Train and lead programs, including New Employee Orientation (NEO), UKG training 30/60/90 and onboarding training.
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Evaluate training effectiveness and make recommendations for continuous improvement.
This is an exciting opportunity for a Human Resources Specialist who enjoys connecting with people, supporting employee success, and helping drive a positive, engaging workplace. You'll play a key role in recruiting, onboarding, and supporting our growing team.
M Culinary Concept: Where Food is Fun!
At M Culinary Concepts, we're a passionate team dedicated to creating exceptional food and beverage experiences while fostering an engaging workplace. Guided by our core values - Inspiring Passion, Service to Others, Humbly Confident, and Making Huge Fun - we believe in working hard, supporting one another, and celebrating our successes together. If you thrive in a collaborative, fast-paced culture, you'll fit right in.
The Perks You Deserve:
As an employee-owner, you'll enjoy a sweet benefits package including medical, dental, vision insurance, a 401(k) match, and daily grab-and-go lunches made by our amazing chefs! Plus, you'll stay connected with our internal app and experience the ownership spirit that makes M Culinary so special.
What we need from you:
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Minimum of 3 years of HR experience required; experience in hospitality or foodservice strongly preferred.
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Strong understanding of HR practices, employment law, and compliance requirements.
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Experience with UKG Ready or similar HRIS preferred.
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Excellent communication and interpersonal skills with a strong focus on employee engagement and customer service.
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High attention to detail and strong organizational skills.
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Ability to handle confidential information with discretion and professionalism.
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Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
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Comfortable presenting and facilitating group training sessions.
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Ability to function effectively in a high-paced, dynamic environment with shifting priorities.
Ready to Join the M Culinary Concepts Team?
If you're a passionate Human Resources Specialist who thrives in a collaborative, fast-paced environment and enjoys making a positive impact on employees and company culture, we'd love to hear from you! Apply today using our quick and mobile-friendly application.
