Job Overview
Be a part of this exciting opportunity to join our new Veterinary Clinic that opened in February. We are seeking a dynamic and organized Veterinary Receptionist to join our compassionate veterinary team. In this vital role, you will be the friendly first point of contact for pet owners and visitors, ensuring a smooth and welcoming experience from the moment they walk through our doors. Your energetic approach will help coordinate appointments, manage client communications, and support the clinical team with administrative excellence. This position offers an exciting opportunity to be part of a dedicated animal care environment where your enthusiasm and attention to detail make a real difference in the lives of pets and their owners.
Responsibilities
- Greet clients warmly and professionally, creating a positive first impression for all visitors.
- Schedule appointments efficiently, accommodating urgent cases and routine visits with flexibility.
- Manage patient records accurately, including updating medical histories and treatment notes using veterinary software systems.
- Handle medical billing and collections with transparency, ensuring all payments are processed correctly.
- Communicate clearly with clients about pet care instructions, upcoming appointments, and follow-up needs.
- Support veterinary staff by preparing examination rooms, sterilizing equipment using aseptic techniques, and assisting with laboratory sample processing when needed.
- Maintain cleanliness and organization of the reception area, ensuring all supplies are stocked and equipment is functional.
- Demonstrate knowledge of veterinary terminology, animal restraint techniques, and basic animal handling to assist in daily operations.
- Ensure compliance with safety protocols related to animal handling, critical care procedures, and laboratory practices.
Experience
Candidates should possess prior experience in a veterinary or animal care setting, demonstrating familiarity with medical collections, laboratory procedures, and animal handling techniques. Knowledge of the usual flow of a general veterinary practice will set candidates apart. Experience working with diverse animals—including dogs and cats—along with proficiency in veterinary terminology is preferred. Strong communication skills in explaining procedures or instructions to pet owners are essential for success in this role. Join us to become an integral part of a passionate team dedicated to delivering exceptional pet care!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Experience:
- Veterinary: 1 year (Preferred)
Work Location: In person
