Are you an insurance verification, authorization, or patient access professional who thrives on solving complex coverage challenges and ensuring healthcare organizations receive maximum reimbursement?
Join Lee Health as an Insurance Services Specialist and play a critical role in supporting both our patients and our healthcare system. This position is ideal for highly analytical healthcare administrative professionals who understand the importance of accurate insurance verification, authorization management, and financial clearance in the patient care journey.
As one of the first points of access for Lee Health patients, you'll help ensure patients are financially prepared for their services while protecting the organization's revenue cycle through thorough verification and authorization processes.
MondayFriday schedule with no weekends
Stable healthcare administrative career path with growth potential
Opportunity to make a direct impact on patient access and organizational reimbursement
Collaborative team environment within one of Southwest Florida's leading healthcare systems
Potential remote work opportunity after 612 months based on performance, productivity, quality, and business needs
Comprehensive benefits package
We're seeking professionals who enjoy investigative and analytical work and understand the importance of getting insurance details right the first time.
The ideal candidate will have experience with:
Insurance Verification
Prior Authorizations
Benefits Investigation
Patient Access or Financial Clearance
Medical Office, Hospital, or Revenue Cycle Operations
High-Volume Work Queues
Multi-System Navigation and Documentation
Complex Problem Solving and Critical Thinking
Patient Communication and Customer Service
Candidates with prior experience utilizing Epic within insurance verification, authorizations, patient access, scheduling, financial clearance, or revenue cycle functions are strongly encouraged to apply.
-
Insurance Services
-
Patient Access
-
Financial Counseling
-
Authorization Coordination
-
Referral Management
-
Medical Billing Support
-
Revenue Cycle Operations
-
Healthcare Call Center Operations
To excel in this role, you should be:
Detail-oriented and highly organized
Comfortable working within high-volume work queues
Able to prioritize competing responsibilities
Strong in verbal and written communication
Skilled at researching and interpreting insurance information
Comfortable speaking with patients, providers, insurance carriers, and internal departments
Knowledgeable in medical terminology and healthcare processes
Technically savvy with the ability to quickly navigate multiple systems and applications simultaneously
Medical, Dental & Vision Insurance
Retirement Plan with Employer Match
Tuition Reimbursement
Paid Time Off & Paid Holidays
Employee Assistance Program
Flexible Spending & Health Savings Accounts
Career Growth and Development Opportunities
Apply today and become part of the team helping Lee Health patients access the care they need while supporting the financial health of our organization.
