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Residence Director

Fresno Pacific University -
Fresno, CA

Job Details

Full-time
$70,304 a year

Benefits

Health insurance
Dental insurance
Vision insurance
403(b)
Life insurance

Qualifications

Conflict resolution in education
Microsoft Excel
Academic institution experience
Residential life (student support initiatives)
Windows
Driver's License
Bachelor's degree
Driving
Experience at colleges/universities
Productivity software
Student life

Full Job Description

Position Summary

Department: Student Development
Reports To: Director of Residence Life and Housing
Status: Exempt

The Residence Director (RD)is responsible for the intentional development of the community and culture within their assigned living area(s). RDs also provide leadership and foster community among the broader residential student population and FPU community as a whole. As members of the Student Development team, RDs help facilitate essential safety and administrative functions for the department including, but not limited to, emergency response and student conduct. Residence Directors interpret, implement, and promote the value and policies of the institution.

Essential Functions

Maximize job performance, personal growth, and leadership development of Residence Life Student Staff (RLSS) – equipping them to foster safe and healthy communities marked by biblical principles and the Fresno Pacific University idea.
- Facilitate weekly individual and group staff meetings to?disseminate?information, provide training experiences, foster personal and professional growth, provide feedback/evaluation and develop a sense of team cohesiveness and vision.
- Assist the Director of Residence Life and Housing in the recruitment, selection, and training of RLSS.

Demonstrate healthy practices of living in community, including, but not limited to, hospitality, interpersonal competencies, conflict resolution, and unconditional positive regard.
Build supportive relationships and develop rapport with students in living areas.
- Counsel residents with personal and emotional concerns and intervene in crisis situations.
- Develop a growing understanding and commitment to diversity, equity, and inclusion in an effort to promote student sense of belonging.
- Provide intervention, advising, support, and accountability for students faced with unhealthy choices, relationships, or lifestyles.
- Communicate, interpret, and implement university policies and procedures to students.
- Connect residents to applicable FPU tools and resources aid in student wholeness and persistence.
Foster a hospitable community where visitation, care, encouragement, and support are the norm.
- Walk through your student living areas at least twice each week(rounds)– getting to know students, providing support, and offering encouragement.
- Demonstrate hospitality – regularly hosting students to provide social, safe, developmental experiences where healthy lifestyles, relationships, and behaviors are modeled.
Actively participate in the creation of a healthy, vibrant student experience.
- Plan and coordinate educational, spiritual, and social programming in living areas – ensuring the student experience contributes to the mission and philosophy of the university.
- Assist RLSS in planning, development, and implementation of programs that will enhance community and student development.
- Promote awareness, attendance, engagement, and enthusiasm for campus events.
- Attend in person and on-line training, for knowledge-based skills and professional development assigned by the Director of Residence Life & Housing.
Contribute to the Student Development team – working collaboratively within the team and with other departments on campus.
- Participate in the following team meetings, including sharing updates from living areas when appropriate:
  - Weekly Residence Life meeting
  - Weekly Student Conduct meeting

Bi-weekly Student Development Staff Meeting
Bi-weekly one-on-one meeting with the Director of Residence Life and Housing
Contribute to the professional development of the Residence Life and Student Development staff, keeping appraised of new developments in student affairs and higher education.
Manage a professional and active relationship with students, parents, staff, faculty, and others to understand the University’s unique needs.
Be available for all major campus events such as Thanksgiving banquet, MCC Sale, housing opening/closing fall and spring, new student orientation, graduation (Spring/Fall), etc.
Provide emergency assistance for campus community by participating in an on-duty rotation along with the Director of Residence Life & Housing.
- Respond as necessary, and in compliance with university policies and procedures, to emergency calls from Campus Safety and Residence Life Student Staff.
- Intervene and implement University policy and procedures in crisis situations and contact additional professional staff and Campus Safety as necessary.
- Continue to follow up with student issues requiring ongoing care.
Assist in the implementation of student conduct procedures
- Ensure incident reports are properly submitted, documenting emergency situations that arise while on duty or under your supervision.
- Support the Restorative Discipline process by submitting reports, investigating reports by meeting with those involved, and providing information to necessary university parties.
- Participate/lead Community Justice Conferences and follow up to ensure successful completion of agreements/corrective measures.
Steward resources by directing all administrative functions for assigned areas.
- Submit periodic reports to the Director of Residence Life and Housing.
- Supervise check-in/check-out procedures, room inventories, work orders, and other tasks as assigned by the Director of Residence Life and Housing.
- Contribute to the Residence Life Program by overseeing a specialized area of residential programs such as men’s/women’s ministries, assessment, multi-media, etc.
- Oversee assigned budget(s) for living area events and RLSS professional development.
Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University, integrating your lived Christian faith into your role and responsibilities.

Embrace the mission, vision, and values of Fresno Pacific University, affirm the FPU Faith Expectations (Download PDF reader), and support the ideals and practices articulated in "The Fresno Pacific Idea”
Uphold and advance Fresno Pacific University’s commitment to Christ-centered higher education, holistic student development, and serving diverse communities.
Complete tasks timely with work that is comprehensive, complete, and accurate
Communicates clearly, listens attentively, and seeks to understand others
Collaborates productively with colleagues of varying skillset
Other job duties as assigned

Qualifications

Required:

Bachelor’s degree
Experience in the field of Residence Life or Housing as a professional or para-professional
Excellent computer skills in a Microsoft Windows environment including Word and Excel
Strong communication and interpersonal skills
Ability to interact with people in a warm, professional manner
Ability to respond to emotional student and employee situations in a calming and resilient manner
Ability to be available to engage with students during evening hours and willingness to host RLSS and residents on a scheduled basis
Organizational capabilities, detail orientation and the ability to handle multiple priorities simultaneously
Team player with the ability to work with minimal supervision

Ability to learn new and innovative technology
Valid driver’s license and ability to drive to various appointments
Ability to quickly perform analytical and cognitive thinking and decision making

Preferred:

Master’s degree in College Student Development, Higher Education, Counseling, or related field
Supervisory experience
Ability to interview, train, and orient student staff

Environmental Conditions:

Indoors in a normal office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes at least eighty percent (80%) of the time.
Frequent computer use at a workstation, up to eight hours per day.
Frequently work at a fast pace with unscheduled interruptions.
Drive personal or University vehicles to appointments.
Public contact position requiring professional apparel, personal hygiene, and grooming.

Physical Demands:

This position typically functions indoors in an office environment with light to moderate noise associated with business office equipment. The position may involve travel for meetings and events.
While performing the duties of this job, the employee is regularly required to: remain in a stationary position 80 % of the time, be able to move about inside the office to access file cabinets/office machinery etc., operate a computer and keyboard and other office productivity machinery such as calculators/copy machines/printers. The employee is occasionally required to position self to reach items on the floor and in high cabinetry.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Employee must be able to communicate with others to exchange information including both over the telephone and in-person communication with callers and community members and be able to read a computer screen and paper documents.
Reasonable accommodations for those with disabilities will be provided in accordance with law.

University Information

$70,304 is the annual salary for this role and reflects what Fresno Pacific University reasonably expects to pay for this position. Actual compensation may vary based on qualifications, experience, and internal equity. In addition to compensation, FPU offers a competitive benefits package.

Reserving its rights as a religious institution, Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, age or disability, or other classes protected by applicable law. Committed to excellence and actively supportive of cultural diversity, FPU invites individuals who contribute to such diversity to apply. If you need assistance or an accommodation due to a disability, you should contact FPU’s Human Resources Department at [email protected]. As a religious institution, the University will administer the equal opportunity employment policy consistent with the Fresno Pacific University statement of faith, the FPU Idea and the University’s governance by the Pacific District Conference of Mennonite Brethren Churches.

This information, including salary, is accurate as of May 11, 2026.

Position Summary

Essential Functions

Qualifications

University Information

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