Admissions Coordinator job is to plan, organize, develop, and direct the overall operation of the Resident Admissions Department in accordance with current federal, state and local standards, guidelines, and regulations, our established policies and procedures, and as may be directed by the Administrator, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis.
The purpose of your job position is to obtain the required information and admit residents in an efficient manner, with the facility's established policies and procedures, and as directed by management
The Admissions Coordinator will treat each resident fairly, kindly, and show them dignity and respect
They will refer to each resident by their name
They will communicate clearly, empathetically, and effectively when speaking to residents, family members, visitors, all staff and governmental agencies
They will work cooperatively with all departments and multidisciplinary teams
They will demonstrate patience, initiative and willingness to assist residents that may be difficult or in discomfort
They will relate all pertinent information concerning a resident's condition to a charge nurse as required
They will be committed to always doing the right thing
Building admissions packets
Maintaining an accurate record of available beds
Interviewing residents/guardians/sponsors and obtaining required admissions information and signatures
Notifying nursing department when the resident arrives so they can be escorted to their room
Helping with resident admission orientation program
Communicating any admissions problems immediately to a nursing supervisor
Creating and updating a list of all residents and assigned room numbers
Providing excellent customer service to potential residents and family
Conducting facility tours in a professional manner
Maintaining a log of meetings with newly admitted residents to ensure 100% compliance with admission packet sign-ins
Partnering with Administrator and Marketing Director to set the monthly sales calls
Making calls to physicians, hospitals, medical groups, etc. in conjunction with the Marketing Director
Updating the Customer Relationship Management (CRM) module in Point Click Care daily
Attending stand-up meetings every day
Overseeing inquiries from physicians, hospital discharge planners, etc and responding to all referrals within 15 minutes of receipt
For PDPM compliance, ensuring all new admissions to the facility have proper documentation discharge summary, therapy notes, nursing notes, and medication list
Assisting the MDS Coordinator or Case Manager with scheduling patient assessments
Keeping updated with Medicare/Medicaid regulations governing admission and discharge requirements
Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately
Protecting each residents file and data with confidentially per HIPAA standards
Abiding with all facility policies and procedures including not disclosing user ID codes and passwords
Every effort has been made to identify the essential functions of this position
However, it in no way states or implies these are the only duties you will be required to perform as directed by management
Works in office areas as well as throughout the facility
May encounter frequent interruptions
May be involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances
Background Screening Clearinghouse Education and Awareness: https://info.flclearinghouse.com
