Position Summary
Element Smart Control Systems is seeking a motivated and detail-oriented Audio Visual & Custom Integration Technician to join our growing team. This position is responsible for the installation, programming, troubleshooting, and service of residential and commercial smart technology systems, including audio/video, networking, security, surveillance, access control, lighting, shade, and automation systems.
The ideal candidate is technically skilled, customer-focused, self-motivated and passionate about delivering exceptional smart home and commercial technology experiences.
Key Responsibilities
- Install and configure residential and commercial audio/video systems.
- Install TVs, projectors, displays, speakers, amplifiers, and related AV equipment.
- Pull, terminate, label, and test low-voltage cabling including CAT5/6, fiber, speaker wire, coax, power, and control cabling.
- Install and service networking equipment including routers, switches, wireless access points, and structured wiring systems.
- Configure and troubleshoot smart home and building automation systems.
- Install and configure smart lighting and shade systems.
- Install and maintain surveillance cameras, access control systems, alarm systems, and intercoms.
- Program and configure control systems, remote access solutions, and mobile applications.
- Design, populate, and wire full-size equipment racks.
- Perform system testing, commissioning, and quality assurance checks.
- Diagnose and resolve technical issues in the field and remotely when possible.
- Provide patient and thorough customer training on installed systems and technologies.
- Maintain accurate project documentation, service reports, and various administrative documentation requirements.
- Communicate effectively with customers, builders, project managers, and team members.
- Ability to travel overnight for training or installations as needed.
- Follow company safety standards and maintain a professional appearance on job sites.
Required Qualifications
- High school diploma or GED.
- Minimum 3-5 years experience in custom integration, AV installation, low-voltage systems, networking, electrical, or related technical field.
- Basic understanding of residential and commercial technology systems.
- Ability to use hand tools, power tools, cable testing equipment, and computers / smart devices.
- Strong troubleshooting and problem-solving skills.
- Excellent customer service and communication skills.
- Valid driver's license with a clean driving record.
- Ability to lift and carry up to 50 pounds.
- Ability to work in attics, crawl spaces, roofs, construction environments, and on ladders.
Preferred Qualifications
- Experience with Control4, Lutron, Sonos, Araknis, Ruckus, Alarm.com, Qolsys or similar platforms.
- Strong to intermediate networking knowledge including TCP/IP, Wi-Fi, switching, and routing.
- Experience with any surveillance camera systems and access control.
- AVIXA CTS / CEDIA certification or other industry certifications.
- Previous experience in custom integration or smart home technology.
Desired Skills
- Strong attention to detail.
- Self-motivated with a positive attitude.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- and industry best practices.
- Professional appearance and customer-facing demeanor.
What We Offer
- Competitive market pay .
- Opportunities for advancement, technical training, and industry certifications.
- Company-provided tools and equipment (where applicable).
- Paid holidays and PTO.
- Medical, Dental, Vision, Workers Comp, Life Insurance.
- Supportive team environment.
- Exposure to cutting-edge smart home and commercial technology.
About Element Smart Control Systems
Element Smart Control Systems specializes in designing, installing, and supporting integrated technology solutions for residential and commercial clients. Our services include audio/video systems, networking, security, surveillance, access control, shades, lighting control, and smart automation. We are committed to delivering reliable, intuitive, and high-performance technology experiences that simplify and enhance our clients' lives.
- Job Type: Full-Time (40hr/wk)
- Schedule: Monday–Friday, 8am - 5pm with occasional weekday overtime and rare evening or weekend work as required by project schedules.
- Location: Field-based with travel to client sites.
Pay: $25.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
