OB GOAL: To maintain all computers, peripherals and networks in such a condition of operating excellence that maximum educational use may be made of them at all times. ERMS OF EMPLOYMENT: Twelve-month year. Salary and work year to be established by the School Committee. EVALUATION: Performance of this job will be evaluated annually by the Director of Technology.
PERFORMANCE RESPONSIBILITIES: Act ethically and confidentially in all aspects of employment. -Responsible for maintenance, installation, and configuration of district technology equipment, including hardware repair and software configuration/re-installation. -Assists Help Desk staff with planning, troubleshooting, repairs, hardware and software problems, peripheral devices including all PC workstations, Chromebooks, printers, scanners, projectors, document cameras, phones, phone systems, and audio-visual equipment. -Responsible for assisting help desk with hardware, software, and small parts inventory.
- Assists with the management of the district's wide area network. -Performs backups of all administrative servers and maintains servers. -Assists with planning and administering security on the network. -Monitor network devices daily.
- Analyzes performance and problems of the network and produces network management reports. -Helps to maintains & updates network plan. -Works with consultants/architects/planners on network development. -Assists in writing bid specs for equipment, with bid requests and equipment and small parts acquisition.
- Works with all staff to resolve hardware and software difficulties as well as service, setup, and upgrade hardware and software as appropriate. -Assists buildings with operating and maintaining equipment and networks. -Assists with testing and installing software, teaching integration specialist for support and training. -Assists and monitors backups, virus checks, and print queue management.
- Assists the district in utilizing and managing other technology as needed. -Performs periodic preventive maintenance on equipment. -Administer and manage all district file servers including users (with help desk), applications, backup, rights, printing, Internet protocols and security. -Operates/manages/monitors/documents the district's wide area network.
- Performs backups of all file servers and maintains servers. -Assists with archiving of data, planning, and administering for disaster recovery. -Install and maintain network equipment as needed: servers, switches, wireless equipment, etc. -Develop a strong knowledge of education technology trends; be familiar and remain current with changes and developments in technology as related to Middletown Public Schools and our users.
- Perform all other duties as assigned by the Director of Technology ADDITIONAL REQUIREMENTS: -Able to provide support for and have strengths in the following areas: -Proactive mindset -Strong understanding of Active Directory, AD Policies, Azure, and Help Desk Systems -Audio Visual and Telephone Equipment and Systems -Window Based Applications Including but Not Limited to Office. GSuite Administrator Console Experience. GoGuardian Administration. IBoss content and intrusion systems -Technical Skills in the Area of Technology and Audio Visua -Attention to Detail and Well Organized -Show Initiative, Creativity, and Innovation -Willingness to Learn New Initiatives -Dependable and Flexible -Time Management Skills -Interpersonal Communication Skill.
- Ability to Dealing with Conflict -Decision Making & Problem-Solving Abilities -Professional Attitude & Demeanor -Providing Documentation of Configurations REPORTS TO: Director of Technology
