Job Overview
We are seeking a dynamic and personable Front Desk Receptionist to be the welcoming face of Hearing Professionals of Oregon! This energetic role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will be highly organized, tech-savvy, and capable of handling multiple tasks with professionalism and enthusiasm. Willingness to learn and assist with hearing devices is required. Your positive attitude and strong communication skills will help create a welcoming environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily business operations.
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems to answer inquiries, transfer calls, and take messages efficiently
- Maintain organized front desk area, including managing incoming mail and deliveries
- Utilize office management software and productivity tools such as Microsoft Office, spreadsheets, and Word processing programs to support administrative tasks
- Perform data entry with accuracy using computer literacy skills, including updating databases and maintaining records
- Conduct calendar management and scheduling appointments for Hearing Providers
- Support clerical functions such as proofreading documents, maintaining filing systems, and handling phone etiquette professionally
- Insurance benefit entry and verification
- Some invoicing or expense tracking
- Provide customer support by addressing inquiries promptly and professionally via phone or in person
- Coordinate office supplies inventory and place orders as needed to ensure smooth operations
- Basic hearing device cleanings and troubleshooting
Experience
- Proven office experience or administrative support background in a busy environment
- Strong computer skills with proficiency in Google docs or Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software as
- Experience managing multi-line phone systems and providing excellent customer service
- Previous experience with office management tasks such as calendar coordination, data entry, or clerical duties preferred
- Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Verification of insurance benefits
- Excellent phone communication skills along with proper phone etiquette required for professional client interaction
- Personal assistant or front desk experience that highlights organizational prowess and client communication skills is advantageous
- Eager willingness to learn and be flexible.
Join us in creating a vibrant and efficient workplace where your enthusiasm makes a difference! Our goal is to provider affordable hearing for unforgettable moments. This role offers the chance to grow your administrative expertise while contributing to a positive experience for the hard of hearing community.
Pay: $19.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Work Location: In person
