Position Title: Quality Assurance Engineer
Department: Quality
Reports to: Quality Assurance Manager
Salary Range: $85,000-$125,000
Principal Accountabilities:
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Assign, monitor, and verify Corrective, Preventative, Supplier, Complaint, and Audit follow-up Actions (referred to as Actions).
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Participate in cross-functional teams to develop potential actions and implement improvements.
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Assist cross-functional teams in identifying root causes of corrective actions using root cause analysis tools.
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Collaborate with cross-functional teams to ensure the execution of corrective action activities.
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Verify the effectiveness of action implementations.
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Compile and analyze data regarding Corrective, Preventive, Supplier, Complaint, and Audit Follow-up Actions to identify systemic issues and monitor QMS goals and improvement opportunities.
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Work with buyers and suppliers to address quality and corrective action concerns.
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Engage with customers to resolve quality and corrective action matters.
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Serve as the primary owner of PFMEA (Process Failure Mode and Effects Analysis)
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Conduct Layered Process Audits (LPA) at Level 1 and Level 3
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Perform Non-quality Functions audits
Production Support:
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Assist teams in determining the root cause of production non-conformances and defects.
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Track, evaluate, and analyze production non-conformance and defect trends.
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Support Quality Inspectors in ensuring process and product compliance with requirements.
Quality Management:
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Assist the Quality Assurance Manager in enhancing the Quality Management System (QMS).
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Participate in QMS audits as needed.
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Provide support to the Quality Assurance Specialist and Quality Lead.
Return Materials:
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Coordinate with cross-functional teams and incoming inspection to evaluate customer returns (RMA's) and assembly defect evaluations to determine root causes.
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Maintain the ESD program, conduct system audits, and monitor environmental conditions in relation to J-STD humidity and temperature standards.
General Responsibilities:
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Serve as a knowledgeable resource, conducting research and due diligence to provide accurate answers and effectively communicating findings with the team.
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Continuously seek process improvement opportunities.
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Act as a role model by adhering to and reinforcing Safety, ESD, ITAR, and QMS protocols.
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Actively participate in Lean initiatives, embracing change and providing feedback to ensure stability and sustainability.
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Exhibit strong leadership, mentorship, and coaching abilities.
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Maintain 5S standards and consistently look for process enhancements.
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Pursue continuous reduction of waste through efficiency improvements.
Minimum Qualifications:
- 2+ years of experience in root cause analysis, process engineering, manufacturing, or quality engineering.
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Strong problem-solving skills with the ability to analyze and resolve quality issues.
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Excellent computer skills, including proficiency in Microsoft Excel for data analysis.
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Strong verbal and written interpersonal skills to effectively communicate across teams.
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Experience with PFMEA development, updates, and cross-functional reviews
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Experience in PCBA manufacturing and quality systems
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Experience with CAPA systems and quality metrics
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Strong knowledge of:
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Root cause analysis methodologies (5 Why, 8D, etc.)
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IPC standards (IPC-A-610, J-STD-033)
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Strong analytical and problem-solving skills
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Experienced in leading or supporting internal audits, including layered process audits (LPA), and participation in external audits (e.g., ISO 13485).
Preferred Qualifications:
- Bachelor's degree in Engineering (Electronics, Mechanical, Industrial) or a related field.
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Experience with quality tools, including Control Plans, DOE (Design of Experiments), PPAP, and NADCAP (National Aerospace and Defense Contractors Accreditation Program).
Preferred Competencies:
- Strong knowledge of quality documentation and compliance requirements to meet division and customer quality expectations.
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Strong analytical and problem-solving skills for continuous process improvements.
