Join Our Team as an Experienced BMW Warranty Administrator
Are you an experienced BMW Warranty Administrator looking for a place to grow your career? We invite you to join our vibrant team in sunny West Palm Beach, where professional growth and potential career development await!
About Us: At QB Business Solutions, we are dedicated to providing exceptional service to our customers and fostering a supportive work environment. We believe that our team is our greatest asset, and we are committed to helping each member reach their full potential.
What You’ll Do:
- Efficiently manage warranty claims, ensuring compliance with BMW guidelines.
- Evaluate claim documentation and identify when additional information is needed from the dealership. Review supplemental materials provided and determine if further clarification is necessary to ensure claims are processed accurately and maximize reimbursement for the dealer.
- Analyze warranty claims and LOP repair orders to maximize technician payment.
- Collaborate with service departments to deliver outstanding customer support.
- Analyze warranty data to identify trends and improve processes.
- Maintain current knowledge of OEM warranty policies, product updates, and industry regulations to ensure accurate guidance and effective support.
- Adhere to all company policies and procedures regarding claim handling and data management.
- Mentor and train dealer staff, sharing your expertise and knowledge.
- Support additional tasks and projects assigned by leadership.
What We’re Looking For:
- A minimum of 2 years of experience as a BMW Warranty Administrator.
- Strong understanding of warranty processes and policies.
- Excellent organizational and communication skills.
- A positive attitude and a team-oriented mindset.
What We Offer:
- Competitive Salary + Monthly BONUSES
- Stipend available to offset internet costs
- Health Insurance/Vision
- Monday to Friday and NO Weekends - 40hr work week
- REMOTE available for those who qualify
- Equipment with multiple monitors supplied
- Employee Referral payout up to $1000 per hire
- Vacation/PTO (80Hrs)
- 401K Matching
- Major Holidays Off
- COMMISSION for introducing NEW dealers
- Opportunity for Professional growth
- Supportive work environment
If you’re ready to elevate your career, we want to hear from you! Apply today and be part of a team that values your expertise and encourages your growth!
QB Business Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Work Location: Remote
