Now Hiring: Dental Front Office Coordinator
Employment Type: Full-Time (30-34 hours)
We are looking for an experienced, energetic, and patient-focused Dental Front Office Coordinator to join our growing team. We are seeking someone who thrives in a fast-paced environment, has exceptional communication skills, and has a proven ability to help patients move forward with their treatment through outstanding case presentation and relationship building.
If you are passionate about helping patients achieve healthy smiles while growing professionally with an established practice, we'd love to meet you!
Qualifications
- Minimum 5 years of dental front office experience (required)
- Minimum 4 years of hands-on experience with Open Dental (required)
- Proven track record of high case acceptance
- Exceptional customer service and patient communication skills
- Strong understanding of dental insurance verification and benefits
- Experience presenting treatment plans and discussing financial arrangements
- Excellent scheduling and time management skills
- Professional appearance with a warm, friendly, and outgoing personality
- Strong attention to detail and ability to multitask
- Reliable, self-motivated, and team-oriented
Primary Responsibilities
- Welcome patients and create an exceptional first impression
- Answer phones, schedule appointments, and manage the daily schedule efficiently
- Verify insurance benefits and explain coverage to patients
- Present treatment plans and financial options with confidence
- Maintain a high case acceptance rate through effective communication and patient education
- Collect patient payments and process financial agreements
- Manage patient recalls and unscheduled treatment follow-up
- Coordinate with the clinical team to ensure a seamless patient experience
- Maintain accurate patient records in Open Dental
- Deliver five-star customer service from check-in to check-out
The Ideal Candidate
- Friendly, confident, and compassionate
- A natural relationship builder who makes patients feel comfortable
- Motivated by helping patients move forward with their dental care
- Positive attitude with a strong work ethic
- Looking for a long-term career and opportunities for professional growth
- Takes initiative and enjoys contributing to the success of the practice
If you're an experienced dental front office professional with excellent case acceptance, outstanding customer service skills, and a desire to grow with a successful practice, we'd love to hear from you.
Please submit your resume along with a brief cover letter highlighting your experience with Open Dental, treatment presentation, and your success in patient case acceptance.
Pay: $23.00 - $25.00 per hour
Benefits:
- Opportunities for advancement
Work Location: In person
