The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the City’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harms and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.
Why join the City of Oakland Human Resources Management Recruitment and Classification Division?
Situated at the heart of the Bay Area, the City of Oakland is a vibrant, diverse, and exciting place to work. It is easily accessible, at the forefront of Race and Equity work, and a full-service organization with many innovative community services.
Are you searching for a fulfilling career that allows you to make a difference and have a positive impact on the local community? Look no further! The City of Oakland is seeking motivated and passionate individuals to join our dynamic Human Resources Management Department as a Human Resource Technician. Come join the City of Oakland and become part of a diverse organization dedicated to the community and employees whom we serve! Oakland is a learning organization, committed to developing talent and growing our own. This is a great opportunity to grow your HR Career in an organization with a proven track record of internal promotions.
We are looking for someone who is:
Organized and results-driven. You will need to balance multiple assignments and priorities in a dynamic environment. Attention to detail is needed to ensure HR services are timely and accurately delivered.
Customer-focused. The Human Resources Management Department prides itself on exceptional customer service. You will get a chance to enhance the entire organization by being customer-focused and contributing to customer satisfaction.
A strong relationship builder with excellent communication skills. You will have the opportunity to interact with various departments and levels of management. With this, you will need to demonstrate diplomacy, politeness, and tact.
Adaptable. You will need to adapt to changing situations and environments, with the ability to take instructions from multiple senior-level staff members.
Interested in learning and developing their career. In addition to working on special projects, you will have access to Race and Equity, supervisory and other technical trainings. And, once a City employee, you will enjoy hiring preference for all civil service City of Oakland jobs.
What you will typically be responsible for:
Assisting in the coordination of examination procedures by creating draft job postings, sending notices to candidates, scheduling test facilities, and proctoring examinations.
Operating and maintaining the NeoGov applicant tracking system, generating routine reports, verifying system data, and assisting with exam scoring.
Conducting research and surveys, compiling results, assisting with drafting/revising job descriptions, and updating classification records.
Working for the City of Oakland
A few reasons you might love this job:
A few challenges you might face in this job:
You will navigate complex rules, policies, and labor agreements that govern the unionized, Civil Service environment that is the City of Oakland.
The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position.
Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas.
Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.
In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final.
For this recruitment, all qualified applicants will be invited to take an online multiple-choice test (weighted 100%). You will have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of August 10, 2026.
Candidates requesting reasonable accommodations for the examination process must request accommodations no later than one week before they are scheduled to take the exam; otherwise, it may not be possible to arrange accommodations for the selection process. Please complete the Request for Reasonable Accommodation in Testing form by copying and pasting the link into your browser to open it: https://cao-94612.s3.amazonaws.com/documents/Request-for-Reasonable-Accommodation-in-Testing-2.9.22-Fillable.pdf ; Send the completed form and any supporting documentation to the exam analyst: Diego Almendariz at
[email protected].
Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass.
The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.
Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k, and Employee Training.
Benefits described herein do not represent a contract and may be changed without notice.
Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list.
All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.
Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca.
If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 10:00 a.m. to 4:00 p.m.).
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system.
For recruitment-specific questions, please contact Diego Almendariz at
[email protected].
