Selections & Design Consultant
Hemlock Homes — Custom Build-On-Your-Lot Home Builder
Washington, PA | Full-Time, On-Site | Competitive Salary + Performance Bonus
About Hemlock Homes
Hemlock Homes builds custom, build-on-your-lot homes across Western Pennsylvania and West Virginia. We believe building a custom home should feel exciting—not overwhelming—and much of that experience happens during the design phase.
Our Selections & Design Consultant isn’t simply helping clients choose finishes. They become the trusted advisor who helps homeowners design a home they’ll love while maximizing functionality, beauty, long-term value, and overall investment.
If you love residential design, understand construction, enjoy educating clients, and naturally know how to guide people toward better decisions, this is a career where your influence will be felt on every home we build.
Position Summary
The Selections & Design Consultant is one of the most impactful roles at Hemlock Homes.
You will lead homeowners through our structured design process, helping them make confident decisions about every aspect of their new home. Your role blends interior design, residential construction knowledge, and consultative sales.
Rather than simply documenting selections, you’ll educate clients on how products work together, recommend upgrades that improve functionality and lifestyle, value engineer where appropriate, and help every homeowner build the best version of their home.
Success in this position means creating an exceptional client experience while increasing average project value through trust, expertise, and thoughtful recommendations—not high-pressure sales.
Your Mission
Every homeowner has a vision.
Your mission is to help them build an even better one.
You’ll accomplish this by:
- Becoming the trusted design expert throughout the selections process.
- Helping clients understand where investing more creates lasting value.
- Identifying opportunities to improve functionality, aesthetics, and everyday living.
- Recommending thoughtful upgrades that align with the client’s goals and budget.
- Helping homeowners avoid costly mistakes through education and professional guidance.
- Creating beautiful, buildable homes that deliver exceptional customer satisfaction while increasing project value.
What You’ll DoLead the Client Design Experience
You’ll own Hemlock’s structured three-meeting selections process from preparation through final documentation.
Meeting 1 – Home Design & Electrical
- Review the home’s layout with the client.
- Lead the electrical planning meeting.
- Recommend lighting, electrical, and smart home upgrades.
- Help clients think through how they will actually live in the home and identify opportunities for improved functionality.
Meeting 2 – Kitchen & Interior Design
- Review and refine kitchen layouts using 20/20 Design.
- Recommend cabinetry, storage solutions, countertops, flooring, hardware, plumbing fixtures, and lighting.
- Present upgrade options that improve workflow, organization, aesthetics, and long-term value.
- Guide clients toward cohesive design decisions throughout the home.
Meeting 3 – Exterior & Final Selections
- Complete all exterior finishes and remaining interior selections.
- Review all outstanding design decisions.
- Ensure selections are finalized, documented, and construction-ready.
Design Consulting & Value Engineering
This role goes well beyond selecting finishes.
You’ll:
- Help clients understand how various products, materials, and finishes impact the overall home.
- Recommend upgrades that improve appearance, functionality, durability, and resale value.
- Value engineer selections when necessary, helping clients invest their budget where it creates the greatest impact.
- Explain the advantages and trade-offs of different products so clients can make informed decisions.
- Build trust through education rather than pressure.
Drive Project Value
One of your primary responsibilities is helping clients invest confidently in their home.
You’ll:
- Identify opportunities to increase project value through thoughtful design recommendations.
- Present upgrade pricing clearly and professionally.
- Help clients prioritize investments that align with their goals.
- Track all upgrade opportunities and selections.
- Continuously look for ways to improve average project value while maintaining an outstanding customer experience.
Design & Technical Responsibilities
- Design kitchen layouts using 20/20 Design software.
- Understand installation methods for specialty products and custom features.
- Document specialty assemblies so field teams can execute accurately.
- Ensure all selections are practical, buildable, and properly communicated to construction.
Communication & Documentation
- Maintain complete and accurate selections documentation.
- Enter all selections and upgrades into Buildertrend.
- Communicate specialty items clearly with estimating, purchasing, and construction teams.
- Maintain accurate pricing and documentation for all client changes.
- Keep every project organized from the first design meeting through construction.
What We’re Looking ForRequired Qualifications
- Background in Interior Design (degree, certification, or equivalent professional experience).
- Experience designing kitchens using 20/20 Design software.
- Strong understanding of residential construction and finish materials.
- Knowledge of cabinetry, countertops, flooring, tile, lighting, plumbing fixtures, paint, trim, and exterior finishes.
- Ability to read architectural and construction plans.
- Exceptional organization and attention to detail.
- Strong verbal and written communication skills.
- Comfortable discussing budgets, pricing, and upgrade opportunities with homeowners.
- Proficiency with Microsoft Office.
Minimum 3+ years of experience in one or more of the following:
- Custom home building
- Kitchen & bath design
- Interior design
- Residential remodeling
- Design center operations
- Luxury cabinetry or showroom sales
Preferred Qualifications
- Experience with Buildertrend or similar construction management software.
- Experience selling design upgrades or premium residential products.
- Knowledge of value engineering in residential construction.
- Basic estimating or budgeting experience.
- Existing relationships with residential product vendors and suppliers.
The Ideal Candidate
We’re looking for someone who naturally combines design expertise with business acumen.
You don’t just ask clients what they want—you help them discover what’s possible.
You enjoy conversations like:
“If we moved this wall…”
“I’d recommend investing a little more here because you’ll enjoy it every day.”
“Here’s where we can save money without sacrificing the look.”
“This upgrade will completely change how this room functions.”
You’re comfortable discussing pricing because you believe you’re helping clients make smart investments—not selling them products.
You understand that the best consultants educate first, build trust quickly, and make recommendations that clients genuinely appreciate.
Personal Qualities That Thrive Here
- Naturally persuasive without being pushy.
- Passionate about residential design.
- Strong emotional intelligence.
- Excellent listener.
- Confident decision-maker.
- Highly organized.
- Commercially minded.
- Calm under pressure.
- Team-oriented.
- Driven to create exceptional client experiences.
What Success Looks Like
Within your first year, you’ll:
- Deliver a five-star design experience for every homeowner.
- Increase average upgrade revenue per home through thoughtful recommendations.
- Minimize change orders by helping clients make informed decisions upfront.
- Maintain accurate, organized, construction-ready documentation.
- Become a trusted advisor that both clients and internal teams rely on.
- Help Hemlock Homes continue delivering beautiful, profitable custom homes.
Compensation & Benefits
- Competitive salary (based on experience)
- Performance bonus tied to client experience and project value
- Paid Time Off
- Paid Holidays
- Simple IRA +% match
- Professional development opportunities
- Opportunity to play a key role in one of the region’s fastest-growing custom home builders
Why Join Hemlock Homes?
At Hemlock Homes, you’ll do far more than coordinate selections—you’ll help families design the home they’ve dreamed about while making a meaningful impact on the success of every project.
If you’re passionate about design, enjoy educating clients, and want a role where your expertise directly influences both customer satisfaction and company growth, we’d love to meet you.
Pay: From $25.00 per hour
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
