Impulse Entertainment is seeking a highly-organized, detail-oriented, Type-A Executive Assistant to join our growing team. This is a part-time position with an expected schedule of 20-30 hours per week, with strong potential to evolve into a full-time role within the next 3-6 months.
We are looking for someone who thrives in a fast-paced environment, communicates professionally, takes initiative, and genuinely enjoys helping create exceptional client experiences. While most of this role can be performed remotely, occasional in-office training and meetings in the West Aurora/Sugar Grove area will be required.
As you grow within the company and become familiar with the Impulse Entertainment brand, there will also be opportunities to assist with sales-related responsibilities, including phone and video client consultations and planning meetings.
Job responsibilities:
- Respond to online reviews professionally and promptly
- Follow established client communication processes and workflows
- Communicate regularly with management via Slack, email, and phone
- Coordinate scheduling and communication with DJs and Photo Booth Attendants
- Serve as a primary point of contact for client inquiries via phone and email
- Use your cell phone to answer company phone calls + respond to text messages
- Send contracts and invoices, and assist with payment tracking alongside our bookkeeping team
- Order office supplies and equipment as directed by management
- Complete assigned tasks through our task management software
- Communicate with current and prospective clients via phone, email, and text
- Maintain and update client records through DJ Event Planner (CRM), Vibo, and Google Drive
- Assist with occasional business-related errands, equipment pickups, or drop-offs during peak season
- Assist with client consultations and final planning meetings as the role expands
- Attend networking events with Impulse Entertainment staff or on behalf of Impulse Entertainment (these are usually 1-2 times per month - locations vary)
Ideal Availability
We are specifically looking for someone available (not necessarily to work, but available) during the following times:
- Monday - 10:00 AM to 6:00 PM
- Tuesday - 10:00 AM to 6:00 PM
- Wednesday - 12:00 PM to 8:00 PM
- Thursday - 10:00 AM to 6:00 PM
- Friday - 10:00 AM to 4:00 PM
Occasional evening or weekend availability may be needed for lead responses, answering office calls or taking last-minute appointments. This would typically only involve 1-2 additional hours on Friday evenings or weekends if necessary.
Requirements:
- Proficiency in Microsoft Office, Excel, Google Docs, and Google Sheets
- Comfortable using Gmail and cloud-based software platforms
- Strong written and verbal communication skills
- Excellent customer service and interpersonal skills
- Ability to prioritize tasks and stay highly organized
- Ability to follow directions carefully with minimal mistakes
- Ability to work independently with little supervision
- Reliable phone and valid driver’s license required
- Self-starter mentality with a strong attention to detail
- Appreciation for music and entertainment culture
- Love music! (We are a DJ company after all)
- The vast majority of your work can be done remotely. Though, you will be required to come to our office in West Aurora/Sugar Grove early on in the training process and intermittently throughout the year.
Additional Opportunity
There is also an opportunity to earn additional income by working events as a Photo Booth Attendant if interested on the weekends.
How to Apply
Please submit your PDF resume to [email protected] with the subject line: Type-A and Proud of It
Attention to detail is extremely important in this role. Applicants who carefully follow the instructions above will receive higher consideration. If you’re still reading this - SMILE. You might be exactly who we’re looking for, and we’re excited to hear from you!
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
Application Question(s):
- Do you have a valid driver's license?
Work Location: Hybrid remote in Aurora, IL 60506
