Job Overview
We are seeking a dedicated and detail-oriented Dispatcher to join our logistics team.
This is for a Full Time Dispatch position 14:00-22:00 Mon-Fri. Guaranteed 40+ hours weekly, will need flexibility during the weekdays.
- Effective communicator, both written and oral.
- Excellent interpersonal and customer service skills.
- Team oriented environment.
- Strong problem solving skills and attention to detail.
- Ability to multi-task in a fast paced environment.
- Proficient in Microsoft Office or related software.
- Some college or college degree in business, logistics or related field preferred
Duties
- ·Answer and dispatch incoming calls from clients to couriers and enter information into courier software system.· Assign and dispatch all will calls and STAT’s.· Monitor online dispatch board for potential issues.· Add, change or delete scheduled stops in planning.· Research and resolve client issues quickly and accurately.· Communicate unresolved client issues to direct supervisor immediately.· Monitor status of deliveries and pickups to ensure timely delivery to client.· Assist couriers as needed to help ensure routes are completed to client expectations.· Review route sheets for accuracy.· Negotiate courier payout.· Monitor and utilize web-based applications, tools, and reports.· Ensure policies and procedures as defined by clients and the company are being met.· Prepare SOP for each account; shift turnover.· Perform other duties as assigned.
Join our team as a Dispatcher where you will contribute significantly to our logistics operations while developing your skills in a supportive environment.
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
