The Plumbing Drain Technician is responsible for restoring flow as assigned within plumbing code specifications while ensuring the highest quality client experience. The Drain Technician will use their technical knowledge to diagnose, clean and repair drain systems in residential and light commercial environments. This role requires exceptional customer service and sales skills, technical expertise, and a strong commitment to excellence.
Role: Drain Technician
Compensation: Hourly for PTO training and Holiday - $30.00
Commission-based – 10% of invoice total for sales, 13% of invoice total for repairs/installations
Average yearly: $80,000-$100,000
Schedule: Monday through Friday, 8 am to 5 pm with occasional early mornings, late evenings and weekends
Key Responsibilities:
- Complete all drain cleaning, jetting, and cable work related to residential and light commercial service calls.
- Identify potential problems to prevent premature and/or unexpected breakdowns/callbacks.
- Explain the features and benefits of each solution. Obtain agreement for services before performing work and collecting payment.
- Build repour and describe diagnosed problems to customers and provide solutions.
- Maintain truck inventory of parts and restock truck to minimum stock levels.
- Communicate professionally and respectfully with customers, office staff, and co-workers.
- Wear all applicable Personal Protective gear while operating in a safe manner.
- Participation in required staff meetings and training.
- Provide Camera service for mainline stoppages as needed.
Required Experience:
- 2 or more years of drain sales experience
- 2 or more years’ experience using hydro jets, electric snakes, and/or sewer cameras
Preferred Experience:
- Basic knowledge/use of industry standard software (I.E Service Titan, or other related systems)
Benefits:
- Competitive Pay: Commission based wage with unlimited pay potential
- Health and Wellness: Comprehensive health insurance, dental, and vision plans. Free and confidential mental health assistance.
- Retirement Savings: 401(k) plan with company matching.
- Paid Time Off: Vacation and sick time, parental leave and 6 paid holidays.
- Professional Development: Ongoing training and certification support.
- Employee Perks: Tool Allowance, Company and Corporate Discounts, Ongoing Recognition.
- Coverage when you need it most: 50k free life insurance policy, Short/Long term and Accident/Critical Illness Coverage available.
Are You Ready?
If you’re looking for a place where you can grow, be well-respected, and work with the best, then Wolfgang Cooling, Heating and Plumbing is for you. When you choose Wolfgang, you are choosing a company that has been part of Arizona Communities for generations.
Wolfgang Cooling, Heating and Plumbing- Doing What it Takes to Get it Right.
Wolfgang Cooling, Heating and Plumbing is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you currently subject to a non-compete, restrictive covenant, or similar employment agreement that may limit your ability to accept this role?
Experience:
- Hydro Jet, Electric Snake, and/or Sewer Camera: 2 years (Preferred)
- Drain Sales: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: On the road
