Position Summary
The Sales Development Representative supports the DMS sales team by generating leads, researching opportunities, managing prospecting activities, and assisting senior sales representatives throughout the sales process.
This role is designed to expand the company’s sales capacity by allowing senior salespeople to focus on relationship building, estimating coordination, proposal development, and closing opportunities.
The SDR serves as the front end of the sales process and is responsible for identifying potential opportunities, initiating contact, gathering information, maintaining sales activity records, and supporting business development efforts across all DMS service lines.
This position is intended to be a developmental role that prepares high performing individuals for future Outside Sales Representative positions.
Reports To
Outside Sales Representative
Primary Responsibilities
Lead Generation and Prospect Research
- Identify prospective customers within target industries and markets.
- Research facility owners, property managers, engineers, contractors, manufacturers, and maintenance personnel.
- Build and maintain prospect lists.
- Monitor bid boards and identify opportunities that align with DMS capabilities.
- Gather information on projects, facility expansions, maintenance contracts, and capital improvement plans.
Business Development Support
- Conduct outbound prospecting through phone calls, emails, LinkedIn outreach, and networking activities.
- Schedule meetings for senior sales representatives.
- Qualify leads using DMS established criteria.
- Assist in maintaining relationships with existing customers.
- Attend sales meetings and customer visits as assigned.
- Support trade shows, networking events, and industry association activities.
Sales Administration
- Maintain accurate records of sales activities and prospect interactions.
- Track opportunities through the sales pipeline.
- Prepare prospecting reports and activity summaries.
- Assist with proposal preparation and information gathering.
- Coordinate follow up activities after meetings and presentations.
Market Intelligence
- Monitor competitor activity and market trends.
- Identify new target markets and business opportunities.
- Gather information regarding customer needs, upcoming projects, and service requirements.
- Report market intelligence to sales leadership.
Field Support
- Accompany senior sales representatives on customer visits when appropriate.
- Assist with site visits, customer information gathering, and documentation.
- Learn DMS service offerings, capabilities, and target industries.
- Develop a working understanding of HVAC, plumbing, fire protection, special projects, and industrial services.
- Salary + Vehicle Allowance
Performance Expectations
Activity Metrics
- Prospecting calls completed weekly.
- New contacts added weekly.
- Meetings scheduled for senior sales staff.
- Qualified opportunities identified.
- Bid opportunities identified and communicated.
- Follow up activities completed on schedule.
Professional Development
- Demonstrate increasing understanding of DMS capabilities.
- Develop knowledge of target markets and customer types.
- Learn the DMS sales process.
- Progress toward independent business development responsibilities.
Qualifications
Required
- Strong communication and interpersonal skills.
- High level of self motivation and initiative.
- Ability to handle rejection and maintain persistence.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft Office and business software.
- Ability to learn technical concepts and industry terminology.
Preferred
- Experience in construction, mechanical contracting, industrial services, facilities maintenance, manufacturing, or related industries.
- Prior sales, customer service, recruiting, or business development experience.
- Experience with CRM systems and sales tracking tools.
Success Profile
The ideal candidate is:
- Naturally curious and resourceful.
- Comfortable making cold calls and initiating conversations.
- Highly organized and disciplined.
- Coachable and eager to learn.
- Professional in customer interactions.
- Interested in building a long term career in sales and business development.
Career Path
This role is designed as a developmental position with a potential progression path of:
Sales Development Representative → Outside Sales Representative → Senior Account Manager / Business Development Manager
Successful individuals will develop the knowledge, relationships, and skills necessary to transition into a full sales role as DMS continues to grow.
Why This Role Exists at DMS
DMS recognizes that senior salespeople create the most value when they are building relationships, developing opportunities, and closing work. This position expands the team’s capacity by handling prospecting, research, qualification, and administrative support while simultaneously creating the next generation of sales talent for the company.
Pay: $52,000.00 per year
Work Location: Hybrid remote in Dallas, TX 75247
