Position Overview: The House Supervisor is responsible for overseeing the planning, implementation, and management of all aspects of the program. They play a crucial role in ensuring the delivery of high-quality services, coordinating staff members, maintaining compliance with regulatory standards, and promoting the overall well-being of clients.
Key Responsibilities:
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Client Care Oversight:
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Ensure the physical and emotional well-being of clients by overseeing daily operations.
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Coordinate healthcare services, appointments, and medication administration.
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Monitor the implementation of individual personal supplies, safety protocols, and treatment plans.
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Conduct assessments and develop safety plans/protocols.
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Staff Management:
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Provide leadership and guidance to staff members, including training and onboarding.
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Manage personnel files, training compliance, scheduling, and performance evaluations.
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Supervise direct support professionals and ensure adequate staffing levels for client needs.
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Administrative Tasks:
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Maintain accurate client records and documentation.
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Manage client petty cash, program expenses, and budgets effectively.
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Ensure compliance with regulatory requirements and licensing standards.
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Handle correspondence, inquiries, and communications with stakeholders.
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Review services implementation and complete assessments as necessary.
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Facility Management:
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Maintain a safe, clean, and comfortable environment for clients.
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Oversee routine maintenance and repairs, manage supplies inventory, and equipment.
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Ensure compliance with safety regulations and accessibility standards.
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Program Development and Implementation:
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Develop individualized support plans for clients and organize activities.
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Facilitate community integration and participation opportunities.
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Implement quality improvement initiatives to enhance services.
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Communication and Liaison:
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Communicate effectively with clients, families, stakeholders, and other service providers.
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Liaise with healthcare professionals, social workers, and emergency services.
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Emergency Preparedness and Crisis Management:
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Develop and implement emergency response plans.
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Provide immediate support and assistance during crises or emergencies.
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Collaborate with emergency services and other agencies as needed.
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Training and Professional Development:
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Provide ongoing training and education for staff members.
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Support staff in their professional development goals.
Qualifications:
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Preferred Bachelor's degree in social work, psychology, human services, or a related field.
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Previous experience in program management or related administrative roles.
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Strong leadership and interpersonal skills.
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Excellent communication, organizational, and problem-solving abilities.
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Knowledge of regulatory requirements and best practices in the field.
