Join Affordable Dentures & Implants and Help Create Healthy, Confident Smiles!
Are you an experienced Dental Assistant who also enjoys interacting with patients at the front desk? Affordable Dentures & Implants is looking for a motivated, customer-focused Dental Assistant / Front Office Assistant to join our growing team.
In this dual-role position, you'll combine clinical assisting with front office responsibilities to help deliver exceptional patient care and ensure the office operates efficiently. If you enjoy variety in your day, thrive in a fast-paced dental practice, and are passionate about helping patients regain their smiles, we'd love to meet you!
Why Join Us?
- Competitive compensation
- Career growth and advancement opportunities
- Supportive, team-oriented work environment
- Make a meaningful impact on patients' lives every day
- Work alongside experienced dentists and dental professionals
- Comprehensive new hire training and onboarding
What You'll Do
The Dental Assistant / Front Office Assistant is responsible for supporting the dentist and clinical team in delivering exceptional patient care while assisting with the daily administrative functions of the practice. This position provides chairside assistance, prepares treatment rooms, takes radiographs and impressions, and assists with denture and implant procedures as permitted by state regulations. In addition, the role supports front office operations including patient scheduling, insurance processing, treatment coordination, financial discussions, and patient communication.
Clinical Responsibilities
- Prepare treatment rooms and equipment before and after patient procedures.
- Assist the dentist during examinations and procedures, including extractions, dentures, implants, and oral surgery as permitted by state regulations.
- Take digital radiographs and dental impressions.
- Provide post-operative instructions and educate patients on prescribed home care.
- Sterilize instruments and maintain OSHA, CDC, and infection control standards.
- Maintain accurate patient records and clinical documentation.
- Ensure treatment rooms remain clean, organized, and fully stocked.
Front Office Responsibilities
- Welcome patients and provide an outstanding first impression.
- Answer incoming calls and assist patients with scheduling, treatment questions, financing, and office policies.
- Schedule, confirm, and coordinate patient appointments to maximize provider efficiency.
- Check patients in and out while maintaining an efficient patient flow.
- Verify insurance eligibility and benefits.
- Submit insurance claims and assist with claim follow-up, appeals, payment posting, and denial management.
- Discuss treatment plans, financial arrangements, and financing options, including CareCredit.
- Collect patient payments and maintain accurate financial records.
- Maintain accurate patient information using Dentrix or other practice management software.
General Responsibilities
- Deliver exceptional customer service and create a welcoming patient experience.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Assist with ordering, stocking, and maintaining office and clinical supplies.
- Support office opening, closing, and daily housekeeping responsibilities.
- Work collaboratively with the clinical and administrative teams to ensure efficient office operations.
- Perform additional duties as assigned.
Qualifications
- High School Diploma or GED required.
- Active Dental Assistant certification (where required by state law).
- Active Dental Radiology/X-ray certification
- Minimum one (1) year of dental assisting experience, preferably with dentures and/or implants.
- Previous dental front office or dental receptionist experience preferred.
- Experience scheduling patients in a dental practice.
- Knowledge of dental terminology and treatment planning.
- Experience with dental insurance verification, benefit review, claim submission, payment posting, pre-authorizations, appeals, claim follow-up, and patient financial communication.
- Experience using Dentrix preferred.
- CareCredit experience preferred.
- Strong verbal and written communication skills.
- Excellent organizational, time management, and multitasking abilities.
- Ability to work efficiently in a fast-paced dental office.
- Positive attitude with a team-first mindset.
PHYSICAL REQUIREMENTS
- Ability to sit, stand, bend, and walk throughout the workday.
- Ability to lift up to 50 pounds.
- Ability to work in a clinical environment with exposure to standard dental hazards while following established safety protocols.
We're Looking For Someone Who Is:
- Friendly, professional, and compassionate.
- Organized with exceptional attention to detail.
- Comfortable balancing clinical and administrative responsibilities.
- Passionate about providing outstanding patient care and customer service.
- Dependable, motivated, and eager to grow within a successful dental practice.
- Adaptable and able to thrive in a fast-paced, team-oriented environment.
If you're ready to build a rewarding career while helping patients regain healthy, confident smiles, apply today and become part of the Affordable Dentures & Implants team!
Keywords: Dental Assistant, Dental Front Office, Dental Receptionist, Front Desk Coordinator, Dental Office Administrator, Chairside Assistant, Patient Care Coordinator, Dental Scheduling, Dentrix, Dental Insurance, Digital X-rays, Dental Impressions, Dentures, Dental Implants, Oral Surgery, CareCredit, Treatment Coordinator, Dental Administrative Assistant.
Benefits
We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include, group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.
About Affordable Care
Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 360 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com).
