Job Summary:
We are seeking a highly motivated and experienced Assistant Store Manager to join our team. As an Assistant Store Manager, you will assist the Store Manager in overseeing daily operations and ensuring the store meets its sales goals. You will also be responsible for managing and developing a team of sales associates, providing exceptional customer service, and maintaining a clean and organized store environment.
Our Assistant Store Manager will help with:
● Organizing, planning and implementing strategy set up by the upper management (Store Manager, COO and the company owner)
● Coordinating retail store operations.
● Ensuring store schedules and objectives are met by employees (including but not limited to - sales quotas and performance, administrative tasks, such as maintaining weekly sales focus, improving, and training staff, and monitoring inventory).
● Assistant Store Manager with strategic merchandising, setting up displays in a timely manner, analyzing the store daily for strong merchandising opportunities, and ensuring the store stays neat and clean at all times.
Assistant Store Manager Responsibilities:
● Meeting daily, weekly, and monthly sales goals.
● Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance.
● Implementing consistent strong sales training, trends, new and current designs with strategis sales maximization approach.
● Serving as point person for all day-to-day store functions when the store manager is not at the store, solving customer complaints and answering customers' questions.
● Making sure the cash drawer is fulfilled with appropriate bills.
● Providing sales staff with constructive feedback and assisting/empowering staff to solve customers' problems, ensuring Register Babes get performance reviews on 3-6-12 month marks with the action plan followed up.
● Maintaining supplies inventory (for the sales floor), managing products inventory (keeping backroom organized, reporting on the low best sellers, and making sure the store is resized and restocked at all times). This will also be delegated to our Inventory Manager.
● Maintaining positive customer relations (and notice opportunities for going above and beyond).
● Sales outreach for potential events and pop-up opportunities locally.
● Assisting with the event preparations.
● Demonstrate professional appearance and conduct; uphold the brand style and dress code.
● Maintain expertise in product knowledge and trends; train and communicate knowledge to all Team Members.
● Promote a positive team environment built on trust, integrity and exceptional performance standards.
● 80% of ASM time will consist of being on the floor, assisting team members with breaks/restocking items/checking customers out/upselling on the floor and 20% of ASM time will consist of upper management tasks described above.
● ASM will also be a part of monthly leadership meetings with upper management along with leading monthly team retail meetings.
Key Qualifications
- Retail/management experience (at least one year)
- Weekend & holiday availability
- Excellent customer service
- Passionate about life, art, something! Anything!
- Good work ethic
- Self-motivated
- Good at multitasking
- Excellent verbal and written communications skills
- Thrive in a fast-paced environment
- Attention to detail
- Ability to work independently
- 35-40 hours a week
- Ability to stand, walk, sit and lift up to 30 pounds throughout shift - because why not?
If you are a self-motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Join our team as an Assistant Store Manager and take your career to new heights!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- Bozeman, MT 59715: Relocate before starting work (Required)
Work Location: In person
