Job Overview
Knowledge in calendar, computer, must speak English and Spanish please
We are seeking a dynamic and bilingual (English and Spanish) Spa Front Desk Associate with strong office management and administrative skills. This energetic role involves providing exceptional customer service, managing front desk operations, and supporting daily office functions within a vibrant spa environment. The ideal candidate will be organized, personable, and proficient in office software, ensuring a seamless experience for clients and smooth administrative workflows. Paid position with opportunities to grow within a supportive team dedicated to wellness and client satisfaction.
Responsibilities
- Greet clients warmly in both English and Spanish, ensuring a welcoming atmosphere from the moment they arrive
- Manage multi-line phone systems, answer inquiries, schedule appointments, and handle client communications with professionalism and courtesy
- Maintain accurate appointment calendars using Google Workspace or similar tools, ensuring efficient scheduling and timely follow-ups
- Perform data entry, filing, and record keeping using Microsoft Office applications such as Word and Excel, along with QuickBooks for basic bookkeeping tasks
- Support office management by handling clerical duties including proofreading documents, managing correspondence, and organizing files
- Assist with client check-in/check-out processes, ensuring all information is correctly recorded and privacy is maintained
- Handle phone reception with excellent etiquette, ensuring all calls are directed appropriately and clients feel valued
Qualifications
- Bilingual proficiency in English and Spanish is required to effectively communicate with diverse clients
- Prior office management or administrative experience in a customer-focused environment is essential
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, QuickBooks, and general computer skills
- Experience with front desk operations, multi-line phone systems, data entry, filing, and clerical tasks preferred
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting
- Demonstrated customer service skills with a friendly demeanor and professional phone etiquette
- Ability to manage calendar schedules accurately and support personal assistant functions as needed
- Attention to detail for proofreading documents and maintaining accurate records
- Strong time management skills to prioritize tasks effectively throughout the day
Join our team to deliver outstanding service in a lively spa environment where your organizational talents and bilingual abilities will shine! We value energetic professionals committed to creating positive experiences for every guest while supporting our office operations seamlessly.
Pay: $16.00 - $22.00 per hour
Benefits:
Work Location: In person
