BrightStar Care is a full-service home healthcare agency that delivers medical and non-medical home care to clients of all ages, from infants to seniors.
The organization provides compassionate, well-qualified caregivers who offer peace of mind to clients and their families through attentive, personalized support. BrightStar Care creates customized care plans tailored to individual needs and matches clients with pre-screened caregivers who are compatible with their requirements. As one of the few providers offering both medical and non-medical home care services 24/7, BrightStar Care is committed to high-quality, reliable care in the home setting.
The Community Liaison is a full-time, hybrid role based in Largo, FL, responsible for developing and maintaining referral relationships with healthcare professionals, community organizations, senior living communities, hospitals, rehabilitation centers, physician offices, case managers, social workers, and other referral sources to generate new client referrals for non-medical home care services. This role includes conducting community outreach activities, attending local events, and presenting BrightStar Care’s services to healthcare providers, social service agencies, and community groups.
The Community Liaison will collaborate closely with the home care team to understand service offerings, communicate client needs, and support the development of customized care solutions. Daily responsibilities also include responding to inquiries, providing excellent customer service, tracking outreach efforts, and reporting on community engagement and referral outcomes to leadership.
Qualifications
- Candidates should possess strong Community Engagement and Community Outreach skills to build partnerships and increase awareness of home care services.
- Candidates should possess excellent Communication and Customer Service skills to interact effectively with clients, families, and community partners.
- Candidates should possess familiarity with Home Care services and the ability to explain care options clearly and accurately.
- Relevant experience in healthcare, social services, or community relations is beneficial.
- Strong organizational skills, attention to detail, and the ability to manage multiple outreach activities simultaneously.
- Proficiency with basic office software and customer relationship management (CRM) tools is preferred.
- Valid driver’s license and reliable transportation for local community visits and events.
- AHCA level 2 background screening (we pull this up in our system and you cannot have multiple short employment dates) https://info.flclearinghouse.com/
- Ability to pass a criminal background check * in addition to AHCA
- High school diploma or equivalent required; additional education in marketing, communications, or healthcare-related fields is an advantage.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Pay: $55,000.00 - $150,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
