Supervise Sales Staff
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Open/close store according to store procedure
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Assist in delegating projects and responsibilities
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Assist in training/mentoring new staff members
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Communicate progress of assigned projects to the manager
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Monitor that safety protocols and security procedures are understood and utilized
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Pass along staff performance issues to manager
Troubleshooting
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React to situations quickly before they get out of hand, call for backup immediately
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Field customer inquiries/concerns
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Handle mechanical breakdowns i.e. register, charge machine, alarm, fuse box
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Utilize loss prevention measures to prevent theft
Customer Service
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Ring sales; process all transactions accurately and according to store procedure
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Set an example for sales staff, greeting customers and providing excellent customer service
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Handle customer complaints according to store procedure, relay as needed to Manager
Merchandise
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Assist in cycle counts
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Keep current with new products
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Assist in keeping sales floor restocked, assist with backroom stocking
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Identify and communicate quick-selling and out-of-stock items to the merchandiser/buyers
Store Maintenance
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Maintain a clean and organized cash wrap area; organize and restock supplies
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Straighten and clean sales floor - clean glass, dust, and sweep sales floor as needed
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Assist merchandiser with display support and hanging projects (requires comfort on a ladder)
Misc.
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Assist in special projects, maintenance, cleanup and reorganization as needed
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React quickly to fast-paced, ever-changing retail environment
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Additional schedule availability required during retail holiday seasons
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Full understanding of the critical work times for your position
Requirements: Previous keyholder experience preferred. Flexible availability. Commitment to customer service, reliability, and attention to detail. Ability to stand/walk for entirety of shift, repetitively bend/lift/reach/twist, go up/down stairs to retrieve merchandise, and lift/move up to 40 pounds. Willingness to work on ladder. Manual dexterity to run the point of sale registers. Must be able to be scheduled a minimum of 2 shifts a week for 5-6 hours per shift. One shift would be a weekend shift.
Patina is a thriving lifestyle brand and retail leader with eight locations across the Minneapolis/St. Paul Twin Cities metro area. We specialize in curated home décor, jewelry, fragrance, stationery, gifts, and toys, all within an inspiring and ever-evolving retail environment.
Patina is now employee owned! We offer ownership stake in the company to full-time and part-time employees.
We are proud to recognize our incredible employees as investors in the future success and growth of our business.
Apply now and find out more!
Pay: $17.50 / hour
Benefits:
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Employee discount
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401(k) matching
Job Type: parttime
Education: No education required
Work location: On-site
