Gamboa Dental Group is a warm, family-oriented dental practice looking for a friendly, organized, and dependable Front Desk Coordinator to join our team. We are seeking someone who genuinely enjoys helping people, thrives in a fast-paced environment, and understands the importance of accuracy, accountability, and excellent customer service.
The ideal candidate is bilingual (English/Spanish), highly organized, detail-oriented, and comfortable multitasking while maintaining a positive and professional attitude with patients and team members alike.
Responsibilities:
- Answer phone calls, emails, and text messages professionally and promptly
- Serve as the first point of contact for patients
- Schedule, confirm, and manage appointments efficiently
- Check patients in and assist with check-out when needed
- Collect and process patient payments
- Verify and update patient information and insurance details
- Assist with patient accounts and insurance billing processes
- Maintain accurate patient records and office communication
- Help create a welcoming and positive experience for every patient
Qualifications:
- Experience using Dentrix is REQUIRED
- Bilingual English/Spanish REQUIRED
- Previous dental office experience REQUIRED (2 years minimum)
- Familiarity with dental terminology, procedures, and insurance processes preferred
- Strong communication and customer service skills
- Highly organized with strong attention to detail
- Ability to multitask and work efficiently under pressure
- Dependable, responsible, and accountable for work accuracy
- Warm, personable, and team-oriented attitude
What We’re Looking For:
We are looking for someone personable, positive, and dependable who can make patients feel comfortable and cared for from the moment they contact our office. The ideal candidate is proactive, team-oriented, and committed to providing an exceptional patient experience.
If you enjoy working with people and want to be part of a supportive family practice, we would love to hear from you!
Pay: From $25.00 per hour
Work Location: In person
