Why Work at Bank First
At Bank First, we’re not just a bank—we’re a community. Consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the “Best Banks to Work For”. We combine professional excellence with a culture that truly values people. When you join Bank First, you’re joining a team that invests in your growth, supports your well-being, and celebrates your contributions.
Why You’ll Love Working Here
Imagine a workplace where:
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Your career growth is supported through training, mentoring, and advancement opportunities
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Flexibility allows you to balance work and life without compromise
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Your contributions directly impact guests and communities you care about
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You’re part of a culture built on respect, collaboration, and empowerment
At Bank First, you don’t just fill a role—you make a difference. Every interaction matters, and every team member helps shape the experience our guests love.
The Commercial Loan Processor’s primary focus is the drafting of accurate loan documents under time-sensitive deadlines to deliver exceptional customer experience. Serving as an essential point of review prior to closing, you will ensure all files comply with bank policies and regulatory standards to protect both the bank and our customers. In this role, you will gain a comprehensive knowledge of Bank First’s commercial loan products including SBA initiatives, letters of credit, agricultural programs, and participations. While you will follow established guidelines, the unique nature of each file will require you to use critical thinking and independent judgement to align the correct loan options with each client’s specific needs.
Responsibilities:
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Loan Processing & Documentation – Partner with Business Service Representatives to review loan requests and prepare accurate documentation.
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Pre-Closing Compliance – Validate legal entities, signing authority, and collateral lien status while ensuring strict adherence to regulatory standards.
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Fee Reconciliation - Balance closing statements and disbursements, verifying that all loan fees and pre-closing costs are properly accounted for.
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Complex Product Expertise - Process advanced financial products, including letters of credit, loan participations, swaps, SBA, and construction loans, while adapting to changing regulatory standards.
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Record Management - Confirm all pre-closing documents are properly uploaded to guarantee seamless electronic archiving.
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Data Integrity & HMDA Reporting – Ensure accurate HMDA data entry and compliance with federal reporting requirements within the loan origination software.
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Wire Transfers - Review and authorize outgoing wires with high attention to detail to prevent errors and ensure policy compliance.
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Collateral Management - Clear post-closing collateral exceptions upon receipt and verification of required documentation.
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Construction Loan Onboarding - Set up new construction projects and budgets within the construction management software.
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Risk Mitigation - Manage the construction draw process by verifying required approvals and critical documentation before releasing project funds.
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Team Collaboration - Contribute to a supportive, team-oriented work environment by assisting other team members and departments as needed.
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Compliance and Ethics - Adhere to the bank's Code of Ethics consistently demonstrating high standards of integrity and professionalism in all tasks and interactions.
#INDBF
Education/Experience/Skills:
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Associate’s degree or equivalent in business, finance, or related field preferred
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1-3 years of experience with commercial loan documents preferred
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Proficiency in MS Word, Outlook and Excel
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Ability to quickly learn specialized loan processing software
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Strong time management and organization skills
Competencies:
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Accountability – Willingness and responsibility to accept ownership for actions, decisions, performance and outcomes.
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Accuracy & Precision – Detect errors early and maintain strict compliance with corporate and regulatory guidelines.
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Adaptability – Pivot quickly to changing priorities, thriving under time-sensitive deadlines in a fast-paced setting.
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Communication – Express ideas clearly and professionally, both orally and in writing, across all levels of the organization and with external contacts.
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Decision Making – Evaluate complex challenges by objectively weighing the benefits and drawbacks of each approach.
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Detail Oriented - Pay attention to all aspects of a situation or task, ensuring no detail is overlooked.
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Integrity and Ethics – Display fair, honest, and transparent conduct aligned with company moral standards.
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Innovative - Go beyond the conventional, try different solutions, and encourage new ideas.
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Interpersonal- Develop and maintain relationships with others focusing on meeting the client’s needs.
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Problem Resolution - Identify, evaluate, and resolve issues by developing and implementing logical and effective solutions.
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Process Optimization - Evaluate existing processes and workflows to identify inefficiencies and to drive continuous improvement.
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Reliability – Being dependable, consistent and trustworthy in performance and behavior.
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Results Oriented – Drive for excellence, take initiative, and pursue opportunities/growth.
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Time Management – Prioritize tasks and meet deadlines effectively.
About Bank First
Headquartered in Manitowoc, Wisconsin, Bank First serves communities across Wisconsin and the Illinois Stateline region. Our growth is built on relationship-based banking—getting to know our guests personally and helping them create lasting value.
Our Culture & Vision
We foster curiosity, creativity, and responsiveness while embracing individual differences. Employees are empowered with tools to succeed and supported in their careers. Our vision is to remain the top-performing, independent provider of financial services, delivering personalized solutions and value to guests and communities alike.
Our Values
Relationship Based | Community Focused | Innovative Solutions | Value Driven
Join Bank First and build a career where your contributions matter, your growth is supported, and your work makes a difference every single day.
