Job Overview
We are seeking a detail-oriented and highly organized Accounts Receivable Clerk to join our administrative team. The ideal candidate will be responsible for managing the accounts receivable process, assisting Accounting, Sales, and Purchasing staff with customer account inquiries, processing of customer payments and occasional vendor credits, payment application and settlement in business systems, and providing core support in customer software, warranty, and subscription renewals, while ensuring accuracy and compliance with industry standards. This role requires proficiency with various office and accounting software and a solid understanding of financial concepts, excellent communication skills, and flexibility in day-to-day task prioritization to meet the business’s operational needs. The Accounts Receivable Clerk will play a vital role in maintaining the integrity of financial data, supporting audit readiness, and providing exceptional customer service to internal and external stakeholders.
Primary Responsibilities
- Prepare, review, and/or process incoming customer and vendor payments using business bank account portals and software, point-of-sale tools, or other applications as needed
- Promptly and accurately enter customer and vendor receivable data in Microsoft AX 2012 or other application(s) and settle against open transactions
- Maintain detailed log of customer financing activity with 3rd party partners
- Become familiarized and stay up to date with cloud-based billing systems to provide invoice and statement requests to internal staff or customers as needed
- Assist with past due account collections and maintain organized notes such as customer contact information, summary explanations of conversations, and status updates or customer requests
- Be the renewal expert! Learn the various warranty processes offered by vendors and partners to provide opportunity reports to management and sales staff for expiring customer warranties, hardware and software subscriptions, usage credits, and more
- Assist with the development and processing of internal warranty processing with subsidiaries and affiliates as needed
- Help to maintain various physical or digital records in filing systems in a neat, organized manner
- Upload data from rental system to primary ERP on an as needed basis
- Aid with various accounting reconciliations during period closings, and as needed or upon request
- Report any system issues, discrepancies, or errors as they occur
- Communicate opportunities recognized to better serve our customers and stakeholders
- Cover essential tasks for other department employees during their PTO
- Collaborate with all departments on various financial analysis tasks
- Perform ad hoc accounting and administrative requests as needed
- Attend and participate in meetings with administrative team
- Maintain detailed documentation for audit purposes and assist in internal or external audits
- Provide excellent customer service by addressing billing inquiries professionally via phone, email, or in person
Qualifications
- Proven experience in accounting, administrative, or finance roles
- Strong knowledge of accounting principles and bookkeeping practices
- Proficiency with office and accounting software; experience with financial software is preferred
- Strong organizational skills with the ability to handle multiple priorities efficiently in a fast-paced environment
- Effective communication skills including verbal and written etiquette, and customer service experience
- Ability to perform data entry accurately at a high speed and demonstrate strong mathematical aptitude
- Knowledge of accounting and business administrative concepts related to accounts receivable is a must; concepts related to warranty, collections, and finance is a plus
This position offers an opportunity to contribute significantly to our financial operations while working within a collaborative team environment. We value precision, integrity, and proactive problem-solving skills in our candidates.
Pay: $28.00 - $31.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
