Hours: 8a-7p (8 hour shift within timeframe)
Pay: $20/hour
Responsibilities
- Ensure all customers receive an excellent level of customer service.
- Answering front-line inbound and dialing outbound member calls, with the ability to quickly gain a deep understanding of Archimedes' services and customer needs.
- Follows established procedures, processes, and standards for production, productivity, quality, and customer-service. Meets performance targets for speed, efficiency, and quality.
- Accept inbound calls from patients, prescribers, or other health professionals
- Make outbound calls to patients to establish shipment criteria and asking scripted questions when applicable.
Required Skills:
- 2+ years of call center experience
- 1+ Years of Healthcare experience – has to have an understanding of HIPPA
- No significant recent job gaps
- Good computer skills
#INDARC
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Experience:
- Call center: 2 years (Required)
- healthcare: 1 year (Required)
Work Location: In person
