About Us
We're seeking a motivated, organized, and detail-oriented Sales & Marketing Coordinator to support our Sales, Engineering, and Customer Service teams by coordinating marketing initiatives, maintaining technical product documentation, creating specification sheets, assisting customers, and supporting the sales process from inquiry through project completion.
Sales Support
· Prepare quotations, proposals, and sales presentations.
· Support outside sales representatives, distributors, and customers with product information.
· Maintain CRM and customer databases.
· Track sales opportunities, projects, and follow-ups.
· Assist with bid packages and project documentation.
· Coordinate customer meetings, trade shows, and promotional events.
· Generate sales activity and pipeline reports.
Technical Documentation
· Create, update, and maintain product specification sheets, brochures, installation guides, and technical sales literature.
· Coordinate with Engineering to ensure documentation reflects current product specifications, certifications, and features.
· Update product performance data, dimensions, ordering information, accessories, and options.
· Support new product launches by preparing technical documentation and marketing materials.
· Maintain document version control and organized product literature.
Marketing Coordination
· Assist in the creation and update brochures, flyers, product sheets, catalogs, presentations, and promotional materials.
· Coordinate website updates and product content.
· Assist with email marketing campaigns and social media content.
· Coordinate print production with outside vendors.
· Maintain company branding standards.
· Maintain Calendar for Rep visits and Sales Director’s travel
· Work with Director and Reps to build Case Studies
· Support trade shows, customer events, and promotional activities.
Customer Service
· Respond professionally to customer phone calls and emails.
· Assist customers with product information, pricing, lead times, and order status.
· Coordinate with Engineering, Production, and Shipping to provide updates.
· Resolve routine customer issues and maintain accurate records.
Administrative Support
· Maintain sales and marketing files.
· Coordinate meetings and special projects.
· Maintain inventory of marketing literature and promotional items.
· Perform other duties as assigned.
Required Qualifications
· Associate's or Bachelor's degree in Business Administration, Marketing, Communications, or related field (or equivalent experience).
· 2+ years of experience in sales support, customer service, marketing coordination, or administrative support.
· Excellent communication, organization, and multitasking skills.
· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
· Ability to work independently and collaboratively.
Preferred Qualifications
· Experience in manufacturing, industrial, lighting, or B2B industries.
· Experience creating product specification sheets and technical documentation.
· Experience with Adobe InDesign, Photoshop, Illustrator, Canva, or similar software.
· Experience with WordPress and CRM software.
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
