ERIE COUNTY DEPARTMENT OF HEALTH
JOB POSTING
Title: Director of Ambulance Services
Date Posted : August 19, 2026
Last Day to Respond to Posting : September 1, 2026
Bargaining Unit : CSEA
Job Group : 13
Employment Type : Full-Time
Starting Salary for External Candidates : $76,076.00
Shift : Monday – Friday 08:30 am - 04:30 pm
Appointment Type: Permanent-Probationary
Division/Work Unit : Emergency Medical Services
Location: 500 Commerce Dr., Amherst, NY 14228
Number of Vacancies : One
Probationary Period Notice
Permanent appointments are subject to a probationary period. The probationary period provides an opportunity for the employee to demonstrate their ability to perform the duties of the position satisfactorily. During this time, performance and conduct will be evaluated to determine whether permanent status should be granted at the end of the probationary term. The probationary period typically ranges from eight (8) to twenty-six (26) weeks.
NY-HELP
This position is being filled through the New York State Hiring for Emergency Limited Placement Statewide (NY HELPS) Program. For the duration of this program, this title has been reclassified to the non-competitive class. Candidates who meet the minimum qualifications may be appointed on a non-competitive basis. In accordance with the program's guidelines, employees appointed under NY HELPS will be transitioned to permanent competitive status without further examination after successfully completing one year of satisfactory service in the title.
Distinguishing Features of the Class
The Director of Ambulance Services is responsible for the24-hour provision of ambulance services in assigned areas of Erie County. This position involves managerial, administrative, supervisory, and specialized work functions associated with overseeing and operating the Erie County Ambulance program. Responsible for general administration, budgeting, personnel management, capital improvement plans, and policies and procedures development. The incumbent will work under the general supervision of the Deputy Commissioner for Emergency Medical Services or higher-level Health staff. Supervision is exercised over Paramedic and EMT staff. Does related work as required.
Typical Work Activities
- Plans, organizes, and directs all aspects of the ambulance services program, including personnel, budgeting, general administration, and capital needs assessment;
- Develops, recommends, implements department policies and procedures, internal controls, and goals and objectives in accordance with department needs, Counts policies and legal requirements;
- Recruits and recommends the hiring of Paramedics and EMTS;
- Assigns work, supervises personnel, evaluates performance, and oversees training and professional development;
- Develops and assesses contracts with municipalities for ambulance services;
- May be required to perform paramedic or EMT duties.
Minimum Qualifications
A) Possession of a Bachelor’s degree** and six (6) years of experience as a paramedic of which two (2) years shall have been in administrative capacity; or
B) Graduation from high school or possession of a high school general equivalency diploma and eight (8) years of experience as a Paramedic, including two (2) years shall have been in administrative capacity; or
C) An equivalent combination of training and experience as defined by the limits of (A) and (B).
Special Requirements
The candidate must possess NYS Department of Health Paramedic certification at the time of application and maintain such certification for the duration of employment; and
- The candidate must possess a valid CPR (cardiopulmonary resuscitation) certification at the time of application and maintain such certification for the duration of employment; and
- Must successfully comply with annual skill and didactic credentialing, training and/or review as outlined by the Western Regional Medical Advisory Committee and maintain certifications for the duration of employment; and
- The candidate must possess a valid Class D New York State Driver’s License at the time of appointment and maintain such license for the duration of employment.
Criminal Background Check
In accordance with New York State law, a criminal background check may be conducted after a conditional offer of employment has been made. A prior conviction will not automatically disqualify a candidate from employment, unless required by law or directly related to the duties of the position. Certain positions may be subject to additional background screening based on statutory or regulatory requirements.
Remote Work Eligibility
This position is not eligible for remote work under any circumstances. The duties of this role require full-time, on-site presence.
Equal Opportunity Employer Statement
Erie County is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.
Visa Sponsorship
Erie County does not sponsor employment-based visa status for any position. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future visa sponsorship.
Job Type: Full-time
Pay: From $76,076.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
