Job Title: Medical Office Administrator
FLSA Status: Non-Exempt
Summary: Provides support with the daily activities of a busy orthotic and prosthetic office, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties, obtain insurance verification and authorizations.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Organizes and maintains an electronic filing system for patient charts, including generating chart numbers.
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
- Schedules appointments and enters appointment date and time into computerized scheduler.
- Conducts reminder calls to all patients.
- Greets and directs patients, salespeople, and visitors.
- Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
- Coordinates referrals for patients through insurance and other physician offices.
- Prepares all billings in computerized system for processing by finance.
- Collects payment from patients on current and past due claims, directs payments to AR team.
- Keeps office tidy.
- Performs tasks as needed per practitioner specific.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Customer service: 2 years (Required)
- Computer skills: 1 year (Required)
Work Location: In person
