Century Heritage Federal Credit Union
Our Focus Is Our Community: Unlike many other financial services providers in our area, Century Heritage is focused solely on the Greater Pittsburgh Region. We are not a division of some out-of-state conglomerate. We are a financial cooperative owned by its member account holders and operated for the people in our community.
This focus has enabled Century Heritage to grow into one of the largest, locally owned financial institutions in our region. Since our staff, management, and directors all live and work here, we have a personal stake in the future of our area. We like to say that big banks have branches, but we have roots.
We are seeking an energetic, customer service-oriented individual to join our Member Service / Teller team. Candidates must have the ability to listen, communicate and recognize the needs of individuals, while offering a warm and friendly in-branch and telephone experience.
Our Member Service / Teller are the face of the credit union and embody our mission of “People helping People” by assisting members in reaching their financial goals.
Roles of a Member Service / Teller:
Provide teller and customer service functions to members in our branch offices.
Listen for members’ financial needs and provide helpful solutions.
Recommend products and services to assist members in reaching their financial goals.
Inform members of convenience services such as online and mobile banking, telephone banking, electronic bill payment and eStatements.
Conduct yourself in a friendly and professional manner, treating members with respect.
Follow all of Century Heritage’s policies and procedures.
The successful candidate will have the following qualifications: Desire to help people improve their financial well-being.
Ability to multi-task and perform various customer service tasks.
Have an outgoing, upbeat and friendly demeanor.
Have a positive work ethic and work well in a team environment.
Ability to identify member needs and offer additional products and services.
Good verbal communication skills.
Good listening skills.
Excellent interpersonal skills and a professional manner.
At least 6 months of cash handling or customer service experience.
Comfortable in using Windows based computer systems.
Ability to work some Saturdays based on branch needs.
Ability to travel to branch offices as needed.
High School Diploma or equivalent.
Please note this job posting is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required for this job.
If you meet these qualifications, we would love to have you join our team and become a part of our growing family! We offer a competitive starting salary and an excellent benefits package.
This Job Description is not a complete list of all duties and responsibilities required by the position.
Member Service / Teller Benefits Overview:
·Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary. Additionally, we offer 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
·Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
·Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer company holidays, access to mental health resources, and paid time off.
·Professional Development: We offer regular performance feedback and tuition reimbursement to allow you to continue your education.
Benefits:
401(k) matching
Paid time off
Paid holidays (Federal Reserve)
Tuition reimbursement
Health insurance
Dental insurance
Vision insurance
Flexible spending account
Life insurance
Short- and long-term disability
Job Type: Full-time
Starting Pay: $18 - $19 / hour
Physical setting:
Office
Schedule:
8-hour shift
Monday to Friday
Half-day Saturday (intermittent)
Work Location: McMurray, PA
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience:
- Cash handling: 1 year (Required)
- Banking: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
