About Cardea Health:
Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations. Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. We provide medical support to populations that experience homelessness.
At Cardea, we are dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We actively encourage individuals from underrepresented backgrounds to apply for our open positions. We value your unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.
Primary Work Location: Natalie's Place
Natalie’s Place is one of several Cardea Health transitional housing programs for medically complex and behaviorally vulnerable unhoused individuals, located in Fremont. Cardea Health’s transitional housing programs collaborate with a wide range of referring partners across Alameda County to support individuals with complex health and social needs. Natalie’s Place provides comprehensive supportive services, including onsite nursing and caregiving support, transportation to medical appointments, nutritious meals, housing navigation and placement assistance, and additional wraparound services designed to promote stability, recovery, and long-term housing success.
Job Summary:
The Program Manager of Transitional Housing will supervise and direct personnel and program activities for Cardea Health Transitional Housing Programs, including Natalie’s Place, a recuperative care program serving people who have experienced homelessness. The Program Manager is accountable for assisting with managing facilities, clinical personnel, housekeeping and caregiving functions, food service, transportation, and housing navigation. In addition, the Program Manager will work with the nursing team to manage the flow of clients through the program, from admission to discharge.
Job Duties:
Assist the Program Director of Transitional Housing and Director of Nursing for Transitional Housing with leading a team of dedicated clinical and non-clinical professionals
Under the direction of the Program Director, oversee facilities and operations at a site of units
Support the Program Director in manage personnel and operations related to:
Clinical staff
Case management
Housekeeping
Caregiving
Food service
Transportation
Housing navigation
Troubleshoot issues as indicated
Escalate challenges when appropriate
Manage client experience in the program from referral to discharge
Assist with data reporting as required for assessment of program performance
Maximize program efficacy in securing service connections and permanent housing for clients
Ensure that clients move through program in accordance with program parameters
Fill all beds promptly
Basic Qualifications:
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Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse team members and clients
Strong leadership skills, including team building
Excellent organizational skills and attention to detail
Excellent critical thinking and creative problem-solving skills
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Display resilience and resourcefulness in tackling tasks and finding solutions
Must provide proof of COVID vaccination or willing to be vaccinated
Have a passion for serving marginalized populations
Proficiency in Microsoft Office Suite is required
Discretion and confidentiality in handling sensitive information
Professionalism, integrity, and a proactive approach to problem-solving
Minimum Required Skills & Qualifications:
Bachelor’s degree or equivalent professional experience
At least two years of related experience required
Proven experience as a team leader and operations professional
Experience working with people experiencing homelessness preferred
Experience working in healthcare preferred
Physical Requirements:
Occasional sitting or stationary work
Frequent standing, walking, kneeling, stooping, and ascending stairs
Occasional lifting and carrying up to 20 lbs
Frequent pushing and pulling
Frequent reaching high, low, and level
Work Environment:
- In-person onsite at a supportive housing facility. Constant work around and/or with people OR Interaction with patients, clients, and external customers
Benefits:
Employees in this role may be eligible for a range of benefits, including:
Employer-supported medical
Access to dental and vision insurance
Paid vacation and sick time
Retirement plan (401k) participation with a company match
Commuter benefits
Long Term Disability
Life Insurance
Eligibility for certain benefits may vary based on hours worked per week and length of employment
Specific details are provided in the benefits guide and are subject to change
Cardea Health is an Equal Opportunity Employer
Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance.
This job description is not designed to contain a comprehensive list of activities, duties, or responsibilities for this role. Activities, duties, or responsibilities may change, or a new job description may be assigned at any time with or without notice.
