Overview
Join our dynamic team as an Employee Benefits Account Manager and become a vital link between our organization and our valued clients. In this energetic role, you will leverage your expertise in benefits administration, insurance sales, and customer service to deliver tailored benefits solutions that meet diverse client needs. Your multilingual skills and strong communication abilities will help foster lasting relationships, ensuring clients receive exceptional support and guidance. This position offers a fantastic opportunity to grow within a vibrant company committed to excellence and innovation in employee benefits management.
Duties
- Manage and develop client accounts by providing comprehensive benefits administration services, including health, dental, vision, and retirement plans.
- Conduct outside sales activities to attract new clients and expand existing accounts through proactive outreach and relationship building.
- Negotiate benefit packages and service agreements to ensure mutually beneficial outcomes for clients and the company.
- Deliver engaging presentations and marketing materials to educate clients on available benefits options, compliance requirements (such as HIPAA), and industry trends.
- Provide exceptional customer service by addressing client inquiries promptly, resolving issues efficiently, and maintaining ongoing communication.
- Support sales administration tasks such as preparing proposals, processing contracts, and maintaining accurate records of client interactions.
- Utilize analysis skills to assess client needs, review benefit utilization data, and recommend improvements or new solutions aligned with their goals.
Requirements
- Proven experience in outside sales, retail sales, or insurance sales with a track record of meeting or exceeding targets.
- Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is highly desirable.
- Knowledge of benefits administration processes, HIPAA regulations, and telemarketing techniques to effectively promote services.
- Demonstrated analysis skills for evaluating client data, market trends, and competitive landscape to inform strategic decisions.
- Exceptional customer service orientation with the ability to build rapport quickly and maintain long-term relationships.
- Experience in marketing strategies relevant to benefits products or services is a plus.
- Ability to work independently while collaborating effectively within a team environment. This role is paid and offers an exciting chance to develop your career in employee benefits management while making a meaningful impact on organizations’ workforce well-being. We value energetic professionals who thrive on building relationships, negotiating solutions, and delivering outstanding service every step of the way!
Pay: $38,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Disability insurance
Application Question(s):
- Willing to pass a background check
License/Certification:
- State of Michigan Life and Health License (Preferred)
Work Location: In person
