A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.
A Key Holder needs to carry out a number of duties to excel at their job. These responsibilities include:
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Opening and closing the store every day
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Managing the store’s security alarm system, including ensuring it’s in perfect condition, enabling it and disabling it when necessary
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Storing and protecting the security alarm codes, changing them when necessary
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Making sure that the store is always clean and properly organized
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Assisting store cashiers at peak periods
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Setting employee schedules
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Attending to customer requests or inquiries in the store
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Filling in for the store manager when required
Required Qualifications:
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1 year of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
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Ability to work independently and with a team
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Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
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Demonstrated timeliness.
