Ziggi's Coffee - Assistant Manager
Join Our Team at Ziggi's Coffee!
Are you ready to take the next step in your career?
We are seeking a highly skilled and motivated Assistant Manager who shares our passion for delivering exceptional beverages and fostering a culture of growth and development. As an Assistant Manager at Ziggi's Coffee, you'll have the opportunity to work in a dynamic, fast-paced environment where every day brings new challenges and opportunities for personal and professional growth.
Position Summary:
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The Assistant Manager is a top-level performer who not only aspires to be the best part of the customer's day, but also the best part of their team member's day. The Assistant Manager has a positive attitude, willingness to take initiative, and great communication skills. They are a self-starter who can excel with limited supervision. The Assistant Manager will also:
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Essential Functions:
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Ensures the Ziggi's \Standards of Service\ are always in place -exceptional customer service, excellent drink/food quality, accuracy, consistency, and speed of service.
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Maintains great communication on a consistent basis with staff, the General Manager, Store Owners, and other designated contacts within the company.
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Helps onboard, and train new team members.
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Provides ongoing support, development, and coaching for all team members.
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Maintains a safe and secure working environment for employees.
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Places weekly orders with vendors.
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Puts together bank deposits.
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Enters invoices into QuickBooks.
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Maintains store to meet operational standards to ensure optimal cleanliness, product stock, and organization.
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Ensures the store is always within compliance of all health code and food safety requirements.
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Addresses any customer complaints that may arise in the absence of the General or Assistant Managers, corrects the issue, and relays any incidents to their General and Assistant Managers.
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Ensures compliance to policies and procedures and reports concerns to the General Manager.
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Any other duties, as assigned.
Knowledge, Skills and Abilities:
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Good analytical and math skills to create and analyze reports, sales statistics and spreadsheets.
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Strong customer service skills.
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Excellent leadership skills and ability to work with teams.
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Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance.
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Ability to perform complex duties requiring discretion and independence of action.
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Ability to communicate both verbally and in writing.
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Ability to establish and maintain effective working relationships with employees.
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Ability to maintain sensitive and confidential information.
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Ability to perform varied administrative tasks; determine relative importance of each, set deadlines and complete projects accordingly.
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Ability to apply appropriate decision-making within scope of work procedures.
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Ability to work well under pressure.
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Flexibility in hours worked, including holidays and weekends.
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Proficient with Microsoft Office Suite or related software.
Physical Demands:
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The employee is required to frequently stand, walk, sit, use hands and fingers, reach and lift with arms, climb, stoop, kneel, crouch, or crawl.
- The employee is required to frequently lift up to 30 pounds without assistance.
- Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; and the ability to adjust focus.
Qualifications:
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Some level of management experience- prior assistant manager or shift lead level experience - preferred
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Prior experience in a food service or retail environment
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Strong communication and leadership skills
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Flexible schedule to work weekends, holidays, and day shifts
Don't miss this exciting opportunity to be part of a dynamic team dedicated to serving the finest beverages and food options with speed, authenticity, and convenience. Apply now! PLEASE MAKE A NOTE WHICH LOCATION YOU ARE APPLYING FOR (REDWOOD FALLS OR MONTEVIDEO)
Ziggi’s story began from husband and wife co-founders Brandon & Camrin Knudsen’s dream to build something together. They wanted to create a space where people could gather and feel right at home. Of course, their first thought was coffee. Coffee has always been a vessel for bringing people together so, they set out to open a coffee shop that would provide that space for their community.
Pay: $16.00 - $18.00 / hour
Pay:
Benefits:
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Flexible schedule
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Employee discount
Job Type: fulltime, parttime
Schedule:
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8 hour shift
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Weekend availability
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Monday to Friday
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On call
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Holidays
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Day shift
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Other
Education: No education required
Work location: On-site
