The Dispatcher supports the Department of Public Safety by receiving and prioritizing calls for service, dispatching police and emergency responses, operating the campus radio and phone systems, monitoring security technologies, and documenting all activity in the computer-aided dispatch (CAD) and records systems. The role serves as a primary point of contact for students, employees, and visitors, routes non-emergency requests to campus partners, and maintains accurate logs, messages, and equipment records to support officer safety and timely service.
Qualifications
Minimum Qualifications
High school diploma or the equivalent
Preferred Qualifications
Knowledge of public-safety call taking, radio use, and plain-language; CAD/RMS basics, call types, and incident codes; and campus resources and referral paths. Clear oral and written communication under pressure; multitasking across phone, radio, CAD entry, and monitoring; and customer service with conflict de-escalation and professional phone manners. Ability to set priorities, gather facts, and give pre-arrival guidance; keep accurate logs and protect FERPA/PII; use camera and alarm systems and relay useful details; work rotating shifts, nights, weekends, holidays, and emergencies; and meet background and policy standards.
Clery related call routing and documentation for timely warnings and other notifications. Skills in CAD/RMS data entry with low error rates and correct disposition codes, typing and data entry to keep pace with live radio and phone traffic. Ability to obtain and maintain required dispatcher certifications and learn campus geography to give precise directions to responders.
Application Process: Interested candidates must apply online
Application Deadline: Applicant review will begin immediately and continue until a candidate has been selected.
Minimum hiring range $14.00 - $20.00 per hour (Market Range 04) - Salary commensurate with education and experience.
