Parallel, an expanding sales and development firm in Corona, needs a Customer Outreach Associate. As a supportive team, we empower you with tools for effective sales. The Customer Outreach Associate navigates complex sales scenarios, simplifies product details for clarity, and thrives in a fast-paced sales environment focused on delivering superior fiber-optic solutions to every customer.
As a Customer Outreach Associate, you’ll begin with sales and product training to learn AT&T Fiber’s benefits and nuances, then connect with customers in person to explain how AT&T Fiber delivers seamless streaming and crystal-clear picture quality. With sales strategies that emphasize reliability, the Customer Outreach Associate turns every sales interaction into a win.
Role Responsibilities of the Customer Outreach Associate
- Represent AT&T Fiber by initiating sales conversations in person, focused on reliable internet connectivity and modern household technology needs.
- Identify sales opportunities and recommend AT&T Fiber plans that deliver value, performance, and dependable service.
- Promote AT&T Fiber solutions through relationship-driven interactions that help customers better understand available internet options.
- Assist customers throughout the decision-making process by providing clear information on AT&T Fiber services and current offerings.
- Increase customer engagement by highlighting how AT&T Fiber supports streaming, remote work, gaming, and connected-home experiences.
- Develop strong product knowledge to effectively communicate the advantages and competitive strengths of AT&T Fiber internet.
Qualities of a Customer Outreach Associate
- Excellent at guiding customers through the full AT&T Fiber enrollment journey.
- Genuine and approachable during sales outreach interactions.
- Sales-focused while prioritizing excellent customer experiences.
- Insightful listener who tailors AT&T Fiber recommendations effectively.
- Professional demeanor that builds lasting trust with customers.
Job Type: Full-time
Pay: $900.00 - $1,400.00 per week
Work Location: In person
