Field Service Technician
Direct-hire opportunity with our client, a leading industrial equipment manufacturer.
The Opportunity
Our client designs, builds, installs, and services industrial production equipment in customer plants across the region. They’re looking for a senior Field Service Technician to be their hands-on expert in the field — the person customers count on to get equipment installed, dialed in, and running right.
This is a full-scope role for a technician who already knows the work cold. You’ll walk into a plant, work independently, solve the problem, and leave the customer confident. If you take pride in being the one they call when it has to be done right, this is your seat.
What You’ll Do
- Install, configure, calibrate, and repair equipment at customer field locations.
- Troubleshoot and resolve mechanical, electrical, hydraulic, and pneumatic malfunctions.
- Establish communication to devices, troubleshoot and adjust programming, download programs, and make timing, pattern, and conceptual changes on processors and touchscreens.
- Test and run equipment on the shop floor before it ships, documenting as-built data, test sheets, and any concerns.
- Determine when equipment should be upgraded or replaced, and walk customers through the new options and upgrades available.
- Train customer operators and mechanics on safe, correct operation and maintenance.
- Coordinate job scheduling, travel, tools, and logistics with plant production.
- Build and maintain strong relationships with customer contacts at every level of the plant.
- Keep thorough documentation and submit service and expense reports on time.
What You Bring
- 3+ years of hands-on field service experience on industrial or production equipment.
- Strong mechanical aptitude with the ability to troubleshoot electrical, hydraulic, and pneumatic systems.
- Working knowledge of controls/PLCs and programming software [specify platforms — e.g., Allen-Bradley
- Ability to read prints, drawings, build sheets, and production orders.
- Comfortable working independently at customer sites and managing your own schedule.
- Willingness to travel 50%; valid driver’s license
- Customer-facing professionalism — able to represent the company well and train others.
Why This Role
- A senior position with real ownership and direct impact on customers.
Pay: $29.38 - $40.00 per hour
Work Location: On the road
