Job Overview
Must be Available Nights & Weekends
As a Host/Host, you will be the first point of contact for our guests, setting the tone for their dining experience. Your role is crucial in providing exceptional hospitality and ensuring a welcoming atmosphere. You will manage reservations, greet guests, and assist in seating arrangements while maintaining a smooth flow of service. This position requires strong communication skills and a passion for guest services.
Duties
- Greet guests warmly upon arrival and provide them with menus.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Assist guests with any inquiries or requests to enhance their dining experience.
- Maintain cleanliness and organization of the host/host area.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Handle phone calls with professionalism, including taking reservations and answering questions about the menu or restaurant policies.
- Monitor guest flow and adjust seating as necessary to accommodate large parties or special events.
- Provide assistance in managing waitlists during peak hours.
Skills
- Strong hospitality skills with a focus on customer service.
- Excellent communication abilities to interact effectively with guests and team members.
- Experience in restaurant or food service environments is preferred.
- Proficient in guest relations, ensuring all patrons feel valued and welcomed.
- Knowledge of phone etiquette for handling reservations and inquiries professionally.
- Ability to work collaboratively in a fast-paced environment while maintaining composure under pressure.
- A helpful attitude towards assisting guests with their needs and preferences.
Join our team as a Host/Host, where your passion for hospitality will shine, creating memorable experiences for our guests!
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Life insurance
- Retirement plan
Ability to Relocate:
- Burlington, IA 52601: Relocate before starting work (Required)
Work Location: In person
