Competitive Pay & Benefit Package Including 401(k) Match
Tool & Boot Reimbursement available after certification period
Job Summary
This position performs service activities for customers and/or sales and rental fleet equipment, with a primary focus on small engine equipment including (but not limited to) generators, compressors, light towers, and other company machinery.
Duties and Responsibilities
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Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
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Communicate with internal and external customers in a manner that promotes a positive relationship.
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Analyze and diagnose equipment malfunctions, with an emphasis on diesel engines.
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Write service reports that accurately document diagnosis and repairs performed.
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Possess basic computer knowledge and ability to use service software required in position.
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Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
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Perform inspections and all check-in procedures.
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Complete pre-delivery inspections and ensure all requested items are installed correctly.
- Perform assigned tasks in a timely, accurate, and efficient manner.
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Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
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Project a positive professional image with customers.
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Develop and maintain a strong customer service relationship with all customer contacts.
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Maintain punctual, regular, and predictable attendance.
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Keep service area clean and orderly.
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Properly track time on jobs to ensure correct billing.
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Perform other duties and tasks assigned by the manager.
- Exemplify the Total Equipment Core Values: Teamwork, Excellence, Passion, Integrity, and Customer First.
Required Skills and Abilities
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Small engine repair experience required (gas and light diesel engines).
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Experience with compact equipment and rental fleet maintenance preferred.
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Diesel and Hydraulic Repair Experience and Related Certifications.
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Compact Construction Equipment Repair Experience.
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Able to Operate Machinery safely.
- Knowledge of industry-related safety regulations.
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Able to take instruction and work well with others.
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Able to work with minimal supervision.
Education and Experience
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Technical/vocational training in small engine repair, power equipment, or related field preferred.
- Minimum of 2-5 years of hands-on experience in small engine repair, preferably in a rental, construction, or outdoor power equipment environment.
Physical Requirements
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Must be able to bend, stretch, kneel, stand, lie, and squat to perform repairs and inspections.
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Must be able to lift and pull 50lbs regularly and up to 100lbs occasionally.
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Manual dexterity and physical strength necessary to operate tools or make adjustments and repairs.
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Must have visual acuity to inspect equipment and identify defects.
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Must be able to hear well enough to test sounds and identify functioning level of equipment.
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Must be able to work safely in a noisy area with many odors present.
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Must be able to perform the physical duties of the job.
