About Pizzas & Cream
Pizzas & Cream has been a beloved part of the West Virginia community since March 2015. What started as a backyard wood-fired oven experiment on our family farm has grown into a thriving restaurant known for handcrafted pizzas and homemade ice cream made with real ingredients and real care. We are now opening a brand-new second location in South Charleston July 2026, and we are looking for the right leader to help us bring that same community spirit to a new home.
Our Values
At Pizzas & Cream, we believe in doing the basics the best and treat people the way we would want to be treated. Rooted in our Christian faith, that golden rule guides how we lead our team, serve our guests, and show up in our community.
-
Craftsmanship & Pride in the Product — Real food, real ingredients, no shortcuts. Every pizza and every scoop reflects who we are.
-
People First— We invest in the people who work here, develop talents, and create an environment where showing up feels worth it.
-
Enriching the Community We Serve — We grew because of community support. We take that seriously and want to be a place people are proud to have in their neighborhood.
The Opportunity
As our General Manager at the South Charleston location, you will be the heart of daily operations. You will lead a team of dedicated staff, build relationships with our guests, and uphold the standards that have made Pizzas & Cream a local favorite. This is an exciting ground floor opportunity to shape a new location from day one.
Key Responsibilities
-
Lead, hire, onboard, and develop a high-performing team of 20+ employees
-
Create and manage weekly staff schedules to ensure proper coverage and labor efficiency
-
Train and mentor Assistant Managers to build internal leadership capacity
-
Develop and maintain fair, efficient work schedules
-
Oversee all day-to-day restaurant operations including opening and closing procedures
-
Maintain food quality, safety, and consistency standards across all menu items
-
Monitor inventory, ordering, and cost controls to support profitability goals
-
Foster a welcoming, team-oriented culture that reflects our community values
-
Resolve guest concerns promptly and professionally
-
Communicate regularly with ownership and contribute to strategic planning
What We’re Looking For
-
2+ years of restaurant management experience (required)
-
Proven track record of leading and motivating a team
-
Experience building or managing staff schedules
-
Strong interpersonal and communication skills
-
Detail-oriented with solid organizational habits
-
Passion for food, hospitality, and community
-
Ability to thrive in a fast-paced, hands-on environment
Compensation & Benefits
-
Annual salary: $55,000 – $65,000 (based on experience)
-
Performance-based bonus opportunities
-
Opportunity to help launch and lead a brand-new location
-
Real growth opportunity as Pizzas & Cream expands