Job Summary
We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for patients and visitors in our busy practice.
Qualifications
- Strong knowledge of Epic.
- Skills in managing multi-line phone system and handling a high volume of call efficiently.
- knowledge of managing online medication refill requests through the portal and website.
- Knowledge of obtaining prior authorizations for medical services.
- Proven experience in medical office reception roles.
- Knowledge of HIPAA is essential.
- Ability to multitask efficiently in a fast-paced healthcare setting while maintaining professionalism at all times.
Responsibilities
- Schedule appointments efficiently using EMR systems, mainly Epic.
- Refill medications.
- Obtain preauthorizations when needed
- Handle a high volume of phone calls with professionalism, providing clear information and scheduling support.
- Manage patient check-in and check-out procedures while maintaining accurate documentation review and data entry.
- Maintain organized medical records and ensure compliance with HIPAA regulations for confidentiality.
- Assist with medical billing and collection processes, and documentation review.
- Support clinical staff.
Pay: From $20.00 per hour
Application Question(s):
- Please describe your experience and level of proficiency with the Epic EHR system including your primary responsibilities.
Experience:
- using Epic: 1 year (Required)
Work Location: In person
